Senior Software Engineer

About Us
For over a decade, AnswerHero has supported thousands of small and medium businesses with professional call-answering solutions.

We pride ourselves on delivering exceptional customer service and innovative technology. Our mission is to care for our employees, who in turn care for our clients.

Job Description
We are seeking a Senior Software Engineer / Team Lead to drive our technology forward, mentor engineers, and spearhead innovative software solutions that differentiate AnswerHero in the market.

Key Responsibilities
Lead and mentor a team of engineers, providing guidance, feedback, and career development support.
Define and drive the technical vision for AnswerHero, making key decisions on architecture, design, and implementation.
Develop and deploy scalable, high-quality software solutions using .Net, C#, MS SQL, JavaScript, and REST APIs.
Ensure engineering best practices, including clean code, maintainability, and security.
Collaborate with leadership and stakeholders to align software development with AnswerHero's business goals.
Manage project timelines and resources, mitigating risks and ensuring on-time delivery.
Innovate and explore emerging technologies to enhance AnswerHero's services.
Foster a culture of technical excellence, continuous improvement, and knowledge sharing.
Requirements
7+ years of experience in professional software development, with at least 2 years in a team leadership role.
Expertise in .Net, C#, MS SQL, JavaScript, Bootstrap, HTML5, and API development.
A product-driven mindset that balances technical feasibility with business impact.
Proven ability to design scalable software architectures and make strategic technical decisions.
Experience mentoring and growing engineers at various skill levels.
Strong problem-solving and analytical thinking skills.
Excellent communication skills, with the ability to collaborate across teams and explain technical concepts to non-technical stakeholders.
A track record of successfully delivering high-quality software solutions on time.
Bonus Points
Experience in Call Center, VoIP, or Customer Support Tech
Experience designing, building, and maintaining integrations with multiple third-party APIs.
Why Join AnswerHero
Competitive salary and performance bonuses.
401k retirement plan
Health, dental, and vision benefits.
Flexible PTO
Growth opportunities in a fast-scaling company.
A culture of innovation, where your ideas make a real impact.