Senior Software Engineer | Development and Capacity planning|

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Senior Software Engineer - Development and Capacity planning (jmeter/loadrunner); Splunk / Dynatrace

Overview

As a Platform Engineer you will work with your product team to develop, deploy, operate and maintain security software solutions from inception to production. Our leading-edge solutions are integrated across the enterprise and provide automated, flexible and compliant authorization methods to accelerate migration, deployment and operation of applications in the public cloud. This is a fast-paced environment providing rapid delivery for our cross-market partners. You will be working in a highly collaborative environment that values speed and quality, with a strong desire to drive change as we continue on our agile transformational journey.

Who you are –
• You are a tenacious problem solver and will own issues completely from end-to-end until fully resolved.
• You are an expert consumer or “power user” of tools, processes, and systems that you use to get your work done.
• You have excellent communication skills (written and verbal), and great attention to detail, and can present technical concepts in an authoritative and clear manner to customers and partners.
• You place an extremely high value on your relationships and have excellent human relations and organizational skills.
• You are excellent at managing your time and are comfortable making decisions in your scope of ownership that is necessary to achieve the deliverables you have committed to or escalating to your manager when needed.

What You’ll Do -
• Capacity planning and analysis, and infrastructure change management (including tuning, reshaping, resizing, and migrating infrastructure), for services and their immediate downstreams.
• You will have a comprehensive view of systems interactions in the local ecosystem, providing valuable feedback and insight to broader capacity planning and event preparation efforts.
• Join with service owners on in-progress large engineering projects, including migrating to the latest technologies, adopting related best practices, and constantly innovating.
• Collaborate with service owners to “productionize” new services and features, as well as improve production landscape for existing services, providing SRE expertise and implementing best practices in the areas of CI/CD, dashboard integrity improvements, identifying and evaluating for the right set of alerts, SLOs and error budgets to use for services on an ongoing basis.
• Actively participate and contribute to code reviews and technical design documents, with an eye toward identifying performance and reliability bottlenecks

How You’ll Work –
• Partner as a teammate with Software Engineering counterparts and take an active role as a co-owner of resilient production services and associated pipelines.
• Partner with others in SRE and engineering to leverage tools, processes, and techniques to improve the reliability of services by enabling operations to scale sub linearly and reducing business risk in areas that include: infrastructure & configuration management, deploys, capacity modeling & planning, and incident handling, mitigation, root cause analysis, and post mortems.
• Identify common patterns in challenges with operating services in production, partner with others in SRE and Engineering to design and implement reusable solutions and/or other cross-functional work that drives down the complexity, difficulty, costs, and risks of operating the business.

Technical Skills –
• Minimum 5+ years of experience managing, diagnosing and debugging large-scale distributed systems in production, including: dynamic web servers; relational and non-relational databases; cache; pubsub; containers; and mechanisms associated with resiliency, graceful degradation, disaster recovery, and backpressure.
• Demonstrable knowledge of TCP/IP, HTTP, web application security, experience supporting multi-tier web application architectures, and expert level understanding of Linux servers, specifically RHEL/CentOS.
• Experience using cloud foundry CLI, Jenkins, Splunk and Dynatrace
• Strong knowledge and ability to talk confidently about tools, methodologies, and analysis techniques in the area of Infrastructure & Config management and version control (Git), CI/CD automation (Jenkins); Systems & Application Monitoring; Root Cause Analysis; capacity planning (redline testing, load testing) in a distributed systems environment.
• Experience developing infrastructure, configuration, and deployment scripting and automation for large scale / high complexity services in a microservice environment.
• Experience dealing with large data sets that inform your knowledge around building robust data pipelines and architectures, and tuning Java applications.
• Practical, proven knowledge of at least one higher-level language (Java, Python, Go, or similar)
• B.S. in Computer Science or equivalent experience

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines