Senior Software Engineer - RUM

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.

About Us

Splunk O11y (observability) is an application performance monitoring solution that uses machine learning and artificial intelligence (AI) to provide real-time visibility and insight into IT environments. With our unique AIOps solution, you can take the right action at exactly the right time with automated anomaly detection, rapid root-cause analysis, and a unified view of your entire application ecosystem, including private and public clouds. Using Splunk o11y, you’ll finally align IT, DevOps, and the business around the information that helps you protect your bottom line and deliver flawless customer experiences at scale.

About The Role

This role is for a Senior Software Engineer on the RUM Platform team in Splunk O11y cloud which provides full-fidelity monitoring and troubleshooting across infrastructure, applications, and user interfaces, in real time and at any scale. Real User Monitoring (RUM) measures user experience by capturing performance data across end user devices such as web browsers and mobile applications.

The RUM Agents are embedded inside the end user application. Our RUM agents instrument core platform APIs and callbacks and capture end user experience metrics, errors and key troubleshooting information such as device, geo, and operating system. The RUM Platform processes the data collected by the RUM agents in an infinitely scalable infrastructure.

As a member of senior engineer in the team, you will be instrumental in delivering top quality Splunk's observability products. Some of your primary responsibilities include

Design and implement innovative software modules for a distributed system architecture.
Build core Java Services that can process billions of end user requests from some of the largest e-commerce sites of the world
Scale products with cloud infrastructure components such as Kafka, Cassandra, S3 / GCS, EMR etc.
Maintain services in a zero downtime, zero data drop, continuous deployment, multi-tenant, multi-version environment
Drive process improvement and collaborate effectively with fast paced cross-functional teams to solve problems.
Propose solutions, debug and fix defects, and deliver a highly performant, high-quality software product.
Help define, develop, and perform performance/scalability benchmarks
Mentor junior engineers as they develop their application development skills
Participate in on-call rotation.

About You

You are a self-starter who enjoys new challenges with a CS / EE degree and / or relevant and desired experiences include

7+ years designing, implementing and debugging large-scale software applications
7+ years in Java/J2EE and object-oriented development
Strong understanding of microservice architectures, principles and patterns.
Strong understanding of SQL and NoSQL, including experience working with one or more databases (e.g., PostgreSQL or MySQL, Cassandra or Dynamo).
Deep understanding of data structures such as lists, queues, maps and trees.
Working with cloud-native infrastructure on a private (AWS/GCP/Azure) or Hybrid cloud.
Drive a unit, integration, system test strategy that will help the team deliver value with a high degree of quality.
Experience in API Gateway and Service Mesh for secured, scalable and resilient deployment of microservices.
Working with and building a real-time compute and streaming infrastructure (Kafka, Flink, Storm, Spark, etc)
You're passionate about what you're doing and ignite people around you.
Experience in solving problems of load, scale, and optimizations of complex large-scale deployments

Perks

We know that the award-winning culture at Splunk is something to brag about, but here are more reasons that make you excited to get out of bed to come in the morning, like

Medical, dental, vision coverage
401k match (4.5%)
Wellness perks (gym, hobbies, education, store discounts, personal finance)
Unlimited PTO, 10 days VTO, 14 holidays (including 1 birthday PTO and 1 floating holiday)
Mandatory company shut down between Christmas and New Years