Senior Technical Program Manager | Customer Provisioning

Partner with engineering counterparts, leadership and other Technical Program Managers to co-own the Customer Provisioning domain, lead associated programs and drive impact around scalability, self service, platform modularisation goals (amongst others)
In collaboration with your engineering stakeholders, you'll use your technical depth and product sense skills to contribute to the definition of the Customer Provisioning strategy, design, roadmap and subsequent streams of work for the Customer Provisioning product area.
You'll help scope and drive the execution of the Tenant platform-wide Provisioning programs - these will have a broad scope across the company and will include managing complex dependencies.
You'll analyse the current state of the Customer Provisioning platform and product components, business objectives, customer needs, product adoption inhibitors, and industry trends.
As one of the owners of the Customer Provisioning domain, you'll identify any inhibitors, issues or opportunities, and address them or find the right owners to take action.
Ensure translation of the strategy and platform/product requirements into technical requirements and solutions in collaboration with your partner teams and engineering counterparts.


Qualifications

Your background

5+ years recent experience collaborating with software teams to deliver technology platforms in similar relevant roles such as Technical Platform Product Manager, Technical/Software Program Manager, or Engineering/Development Manager
Experience in designing and building back end software systems/platforms, including tradeoffs, launching and scaling. Using this technical expertise and in partnership with your engineering stakeholders you'll be able to influence the backend system design, architecture, and build.
Experience analysing business priorities, customer needs, industry trends and articulating a technical roadmap for your product area in collaboration with engineering partners
You've led complex technical projects end to end, spanning multiple teams and dependancies, including collaborating with engineering stakeholders, identifying and mitigating risks, and making trade-off decisions to optimise the outcome
Able to translate customer and/or product requirements into technical requirements
Experience building commercial Cloud Services is a big plus


Our Perks & Benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, ****** orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh .