Senior Workplace Relations Consultant

Be part of a company that has been recognised as an Employer of Choice 7 times!
Career pathways, progression and opportunities
Genuine recognition for your efforts & achievements e.g. employee of the quarter
Coaching, mentoring and professional development opportunities
Opportunities to earn $$ through rewards and referrals
Fun-filled company social calendar for all staff
Lots of employee benefits including access up to 12 week of paid parental leave, birthday leave, volunteer days, and fur-friendly offices!
Opportunities to work in Sydney, Brisbane and Melbourne offices flexibly
Join a high-performing team who are driven, fast-paced and collaborative
About Us

Citation HR (formerly known as HR Assured) is one of the fastest growing employment relations businesses in Australia. Clients tell us we are the best. To keep up the high-quality service we provide to our clients, we need motivated and skilled professionals who want to take their knowledge, expertise and client relationship skills to the next level. You will step into a team that lives the mantra of “My Client, My Problem” and strives for consistent excellence.

Our clients range from the smallest family business to large corporates with thousands of employees. With such diversity in our client base, our Advisors and Consultants gain exposure to an incredibly diverse range of employment relations topics.

We firmly believe we deliver the best development experience available in the space. As a Senior Consultant you will have direct access to some of the most respected employment law and industrial and workplace relations practitioners in Australia who are committed to your development. But it’s not just about technical skills. With our heavy focus on our clients, you will develop client relationship management skills that will provide an exceptional foundation for your future career.

We are also exceptionally proud of the diverse career pathways we offer our Advisors and Consultants. We are an innovative and evolving business and have seen our Consultants and Advisors take up exciting and senior roles within the broader Citation Group. With passion and dedication to the needs of our clients, we will equip you with everything you need to achieve your career goals.

The Role

As a Senior Consultant, you will directly report to the Executive Manager for HR Consulting and Advisory Services, and you will be called on to manage our clients’ ER and IR issues. The day-to-day of this role involves:
Providing direct advisory services to clients over the phone,
Undertaking compliance audits both remote and face-to-face
General supervision of Workplace Relations Advisors and Consultants,
Administrative and operational tasks such as rosters, team meetings, processes, salesforce auditing etc,
Managing and representing client claims before the Fair Work Commission
Undertaking and supervising complex case management activities for clients
Preparing and delivering client briefings, workshops, training and webinars,
Nurturing deep relationships with our clients and become a critical part of their success.
Opportunities to travel interstate