Server, Flower & Wolf (Part-time)

Company Description

Join us at our unique property, Sheraton Suites Calgary Eau Claire - managed by Accor under the Fairmont brand and operating as a franchised Marriott property. Our team is committed to excellence, open, welcoming & engaged. Our workplace has a family feel and we work together towards common goals while assisting one another on a daily basis.

Sheraton Suites Calgary Eau Claire is designed for those in pursuit of adventure, joy and relaxation. Located downtown, our sophisticated hotel is nestled between the urban vibes of a bustling city and the peaceful tranquility of the Bow River and Prince's Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire, Calgary's Urban Resort.

What is in it for you:

Employee benefit card offering discounted rates in Accor & Marriott worldwide for you and your family
Food & Beverage discounts at Sheraton Suites Calgary Eau Claire and Fairmont Palliser
Duty meals in on-site Staff Cafeteria, as well as access to Employee Assistance/Wellness Program
Learning programs through our Academies designed to sharpen your skills
Opportunity to develop your talent and grow within your property and across the world!

Job Description

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food and beverage experience in Flower & Wolf Restaurant & Bar. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued. Please note: The schedule for this role will vary between AM & PM shifts.

What you will be doing:

Consistently offer professional, friendly, and engaging service
Take orders and deliver food and beverage items in a prompt and professional manner
Maintain knowledge of all food and beverage menu items and offerings, including ingredients and preparation methods, in order to assist with menu selections and various dietary requirements in an informative and helpful way
Maintain accurate guest checks/folios, as well as ensuring tip out to other areas is accurate and completed as required
Ensure the overall restaurant, work areas and service areas are well maintained and clean
Utilize upselling opportunities when applicable and possible
Follow all policies, procedures and service standards as set out

Qualifications

Your experience and skills include:

Minimum two years' serving experience in a comparable restaurant setting is required
Must possess valid ProServe certification
Strong working knowledge of wine and wine pairings, cocktails, spirits and liqours is required
Previous point of sale system experience is an asset
Ability to constantly lift trays/carry multiple plates and maneuver throughout restaurant/hotel for duration of the shift
Availability to work various shifts as required, including breakfast, lunch and/or dinner
Proven ability to take initiative, problem solve and work cohesively as a team
Excellent communication, organization and interpersonal skills; with the ability to multi-task
Highly responsible & reliable and able to work cohesively as part of a team

Additional Information

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Trust, Innovation, Guest Passion, Sustainable Performance and Spirit of Conquest; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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