Service Coordinator

Role Overview

We're on a mission to build genuine connections, nurture belonging, and enhance life. At Aveo, you'll have the opportunity to do just that and more.

As a Service Coordinator, you'll play a vital role in supporting our Mountain View Retirement Living community in Murwillumbah, NSW. You'll be a true 'all-rounder' within the village, providing exceptional service to residents and responding to any incidents or queries.

You'll work closely with our friendly and supportive team to ensure the operational needs of the village are met. With flexible work arrangements and a rotating roster, you'll have the opportunity to increase hours to cover annual and sick leave.

This is a Casual contract with opportunities for further career growth and development within our organisation.

What We Offer

A competitive hourly rate of $34.+8 including casual loading and relevant Aged Care Award entitlements
The opportunity to enjoy a rotating roster with potential to increase hours to cover annual and sick leave
An Employee Referral Program earning up to $500
Participation in a friendly and supportive team environment in a wonderful community
Further career opportunities and development within our organisation
Access to a free Employee Assistance Program
Responsibilities

Provide support and coverage to our cafe and kitchen staff ensuring smooth lunch and/or dinner service
Offer general admin and concierge services to residents and assist with resident requests
Be the first responder to any village issues, including emergency calls, safety and security concerns, and provide first aid where needed
Coordinate fun, social, and inclusive activities for residents
Perform general domestic cleaning of apartments or common areas
Be flexible with rostering and shift arrangements as we operate 24/7 across our communities
Requirements

Experience in customer-facing roles (e.g. hospitality, retail, aged care, cleaning, or administration)
A warm and friendly personality with the ability to work autonomously
Current First Aid and CPR Certificate (or willingness to obtain prior to employment)
Current Police Check Certificate (or willingness to complete one for us)
Up-to-date COVID-1+ Vaccinations (required)
About Us

As a leader in retirement living, with 30 years of experience, Aveo provides stability and confidence to innovate and grow. Our in-house range of services supports our customers in their independence for as long as possible. This helps deliver a seamless experience for our 12,000 residents across +0+ diverse communities nationwide.

We're a dedicated group of over 1+00 caring, friendly team members, united by our core values of Kindness, Care, and Respect. Together, we create thriving communities that help retired Australians be their best selves.