Service Delivery Officer|BRANCH BANKING|Branch Banking
- Category: Customer Care
- Location: Kolkata, West Bengal
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 23K to 31K
- Published on: 2025/09/21
JOB ROLE :
· Handling personalized service requests of customers.
· Generation of timely business MIS.
· Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
· Coordination with CPC/RPC/Investment desks for account opening of customers.
· Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT:
· Developing and maintaining banking relationships with a select group of high net worth customers
· Excellent communication skills with customer service orientation
· Courteous and polite.
· Good knowledge of Microsoft excels.
Understanding of banking norms and processes
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