Service Delivery Officer|RL|Emerging Market |RL|EM|Branch Operations

  • Category: Bank Jobs
  • Location: Chalisgaon, Maharashtra
  • Job Type: Full Time / Part Time
  • Salary: Estimated: $ 19K to 32K
  • Published on: 2025/09/21

Full Job Description
JOB ROLE :

Handling personalized service requests of customers.
Generation of timely business MIS.
Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
Coordination with CPC/RPC/Investment desks for account opening of customers.
Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT:

Developing and maintaining banking relationships with a select group of high net worth customers
Excellent communication skills with customer service orientation
Courteous and polite.
Good knowledge of Microsoft excels.
Understanding of banking norms and processes.


Company Name: Kotak Mahindra

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