Service Desk Analyst

  • Category: IT Engineer & Developer Jobs
  • Location: Bhilwara, Rajasthan
  • Job Type: Full Time / Part Time
  • Salary: Estimated: $ 22K to 25K
  • Published on: 2025/09/21

JOB FUNCTIONS AND RESPONSIBILITIESProvide IT Level 1 Service Desk Support for end-users across all locations.Receive, log, and manage calls/tickets from internal staff and external clients via telephone, email, chat, and websubmissions.Assist users with any IT issues, requests and questions.Resolve as many calls as possible and adhere to standard KPIs.


Company Name: Operations Cognizants

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