Service Desk Executive Job in Kolkata

The service desk manager is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving. To meet these many demands, a good service desk manager must have:

The ability to build a cohesive team and to manage people effectively. This includes the ability to coach and develop the team.
A thorough understanding of the strategic vision for the service desk and the ability to set the long-term direction of the team.
An ability to balance and plan the short-term actions of the team.
Knowledge and understanding of all relevant industry standards.
Knowledge and understanding of best practices for service management.
Strong communication skills, including the ability to be influential and persuasive with stakeholders.
An ability to market and promote the service desk and to advocate for necessary resources, support, and appreciation for the service desk.
A complete understanding of the organization’s business.
An ability to think critically about systems and to make adjustments consistently as needed.
The ability to manage time effectively while setting the tone of the team through modelling and leadership.

More about this Service Desk Executive job

There is an immediate opening for 5 open positions of Service Desk Executive for Full Time jobs in Salt Lake City Sector 5, Kolkata city. It is an exciting opportunity for job seekers who are Experienced. The minimum salary for this position is 20,000 INR and can go up to 30,000 INR (based on your performance during the interview and your experience).

The company - Allied Digital Services Limited is aggressively hiring Service Desk Executive to expand its business and cater to the growing customer base. This vacancy is suitable for Women & Men. The candidate should have completed Graduate degree and shall have language proficiency in English as Good English. The shift timings are from 0+:30 AM to 06:30 PM. The company operates 6 days a week from monday - saturday. No work-related deposit needs to be made for this position.

If you want to pursue a career in this direction, don’t miss this opportunity. There are limited job openings and they are filling fast. Apply to this job at the earliest on apna having Job ID 54866+417. Keep exploring more Full Time jobs on apna according to your qualifications and interest