Service Manager

Job description
Job Description

Te Haeata/The Opportunity

We are looking for a Service Manager to lead a team of awesome staff based at the Palmerston North High/District Court.

This is an exciting role in a dynamic and fast paced environment. The role's primary focus is to coach and support employees to increase capability and build a culture of high performance. The role is responsible for overseeing the delivery of Court services to improve operational quality and consistency across the team and wider Regional Service Delivery group.

This is a fixed term role for 18 months to cover parental leave.

Mō mātou/About us

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.

Joining the Ministry of Justice means you will become part of an inclusive organisation that values you and the communities we serve. It's our promise to ensure our workplace is one where our people feel healthy and safe, supported and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated.

Your Duties Will Include

Leading Service Delivery and Performance
Leadership of People and Operational management
Manage relationships internally and externally
Capability Development – your teams and your own
Health and Safety

Ō Pūkenga/Skills And Experience

To be successful in this role, you will need the following skills, knowledge and experience:

Operational management experience, ideally in the District Court and Tribunals environment.
Previous experience in managing and developing the capability of staff.
Proven leadership skills to motivate and lead staff to achieve targets and understand their contribution to the bigger picture.
Good track record in supporting and implementing changes to business and work processes.
Be adaptable in a changing operations and customer centric environment.

Ngā painga o tēnei wāhi mahi/What's great about working here

Benefits

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

4 weeks holiday leave
an online professional development portal
access to a variety of inclusive and proactive networks

See our full range of benefits here.

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Utu ā-tau/Salary

The appointing salary for this role will be between $+7,208 and $135,53+ based on skills and experience.

Tono mai/Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

Applications close on 31 January 2025; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date.

If you have any questions, please contact recruitment@justice.govt.nz

Follow us on LinkedIn