ServiceNow developer

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ServiceNow developer
A
Appmocx Private Ltd
Karnataka
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16 hours agoFull–time
Responsibilities:

An ITOM Technical Architect focusing on ITOM development and configuration on ServiceNow platform this resource will deliver finalized ServiceNow Solutions utilizing the ServiceNow ITOM applications

The ITOM Technical Architect is comfortable in scripting and coding ITOM solutions related to Discovery, Service Mapping, event management activities

Experience in Implementing SAM and HAM

Knowledgeable and familiar in the ServiceNow ITOM offerings and can lead a customer through knowledge and requirements discussions for implementing and deploying ServiceNow ITOM, including the following: Event Management, Discovery, CMDB, Orchestration, Service Mapping, Integrations and Cloud Management.

Installs and configures ServiceNow MID Servers in various environments

Code and Develop customized Patterns, Probes and Sensors for Discovery and Service Mapping.

Deliver technical workshops on ITOM: Event, Discovery, CMDB, Orchestration, Service Mapping, Cloud Management,

Expert understanding on import sets and transform maps, working with external data sources, ServiceNow data mapping

Articulate the ServiceNow CMDB Classes for Asset and Configuration, their relationships, and dependencies

Construct manual business service maps with relationships and dependencies

Ability to write Orchestration workflows

Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs all scripted aspects of the ServiceNow system

Able to analyze the issue and provide Run Support considering the best practice

Act as an SME and hold end to end responsibility of solution implementation

Integration using API and Integration hub and troubleshooting experience with lead tools

Hands on experience with ITSM modules would be an advantage