Servicenow ITOM Specialist
- Category: Bank Jobs
- Location: Ahmedabad, Gujarat
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 20K to 30K
- Published on: 2025/09/30
Job Title: ServiceNow ITOM Specialist
Working Remotely from India, this 4+ Month Contract Position Requires a Valid Passport and Potential Relocation to the USA or UAE.
About the Role:
We're seeking an experienced ServiceNow ITOM Specialist to Enhance Our IT Infrastructure Visibility. You'll Be Responsible for Implementing and Optimizing ITOM Features, Ensuring the CMDB's Accuracy and Uptime.
Key Responsibilities:
Configure and Manage ServiceNow Discovery and Service Mapping
Create and Maintain Accurate Application Service Maps
Troubleshoot MID Server, Probes, and Discovery Issues
Maintain CMDB Health, Data Integrity, and Compliance with Governance Policies
Collaborate with Infrastructure, Network, and App Teams to Support Service Visibility
Requirements:
At Least 5 Years of Experience with ServiceNow ITOM, Especially Discovery and Service Mapping
Strong Knowledge of Infrastructure, Networking, and Cloud Platforms (AWS, Azure, etc.)
Experience with CMDB, MID Servers, and Integration of Monitoring Tools
ServiceNow Certification in Discovery or Service Mapping is a Plus
ITIL Knowledge and Scripting Experience (JavaScript) are Desirable
Minimun 500 words description available upon request.
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