ServiceNow Lead/Developer

Qualifications
10+ years of experience in ServiceNow development and implementation
Advanced knowledge of ServiceNow products, integrations, and scripting
Proficiency in JavaScript, REST API automation, and modern UI frameworks (Angular/React)
Strong understanding of DevOps, Agile (SAFe, Scrum), and automated testing (ServiceNow ATF)
Experience managing a novice team, providing mentorship and technical leadership
Ability to analyze business requirements and translate them into technical solutions
Responsibilities
Knowledge of network functions, security, governance, risk, and compliance (GRC)
Develop and enhance ServiceNow applications and integrations across ITSM, ITOM, ITAM, and CMDB
Design and implement automation solutions leveraging ServiceNow s out-of-the-box capabilities
Lead technical discussions, design reviews, and development meetings
Support DevOps implementations, including CI/CD pipeline integration
Optimize performance, security, and scalability of ServiceNow applications
Provide technical guidance and mentorship to junior/mid-level developers
Ensure compliance with federal security standards and best practices
Create and maintain technical documentation for implemented solutions
Work with cross-functional teams to define user stories, requirements, and deliverables
Provide weekly/monthly reports on project progress, risks, and mitigation plans
Job description
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Skysoft Inc, is seeking the following. Apply via Dice today!

Role: ServiceNow Lead/Senior Developer

Location: Baltimore, MD (Hybrid 2+ days onsite per week)

Job Description:
• 10+ years of experience in ServiceNow development and implementation.
• Advanced knowledge of ServiceNow products, integrations, and scripting.
• Proficiency in JavaScript, REST API automation, and modern UI frameworks (Angular/React).
• Strong understanding of DevOps, Agile (SAFe, Scrum), and automated testing (ServiceNow ATF).
• Experience managing a novice team, providing mentorship and technical leadership.
• Ability to analyze business requirements and translate them into technical solutions.
• Knowledge of network functions, security, governance, risk, and compliance (GRC).

Key Responsibilities:
• Develop and enhance ServiceNow applications and integrations across ITSM, ITOM, ITAM, and CMDB.
• Design and implement automation solutions leveraging ServiceNow s out-of-the-box capabilities.
• Lead technical discussions, design reviews, and development meetings.
• Support DevOps implementations, including CI/CD pipeline integration.
• Optimize performance, security, and scalability of ServiceNow applications.
• Provide technical guidance and mentorship to junior/mid-level developers.
• Ensure compliance with federal security standards and best practices.
• Create and maintain technical documentation for implemented solutions.
• Work with cross-functional teams to define user stories, requirements, and deliverables.
• Provide weekly/monthly reports on project progress, risks, and mitigation plans.

Desired Skills:
• Experience with SOAP, REST, JSON, and PaaS/SaaS environments.
• SME-level expertise in ServiceNow implementations, including BIA, SAM, and CM.
• Prior federal government experience highly preferred.
• Ability to drive ServiceNow roadmap and strategic direction.
• Strong organizational and project management skills.
• Self-starter with problem-solving mindset and ability to work in a fast-paced environment.