Services Administration Assistant

Job description
Role: Services Administration Assistant

Salary: Salary scale £23,77+ – £25,738 (pro rata based on 35 hour week) plus 5% employer pension contribution

35 hours per week (to include Mondays to 7pm and Fridays +am to 4pm) Based in Leeds LS1.

My client is on the lookout for ladies with skills, energy, sensitivity and discretion to join their team as a Services Admin Assistant.

About the company

We are a dynamic, charitable organisation which actively promotes the safeguarding of vulnerable adults, young people and children. We provide long term individual and group therapy to disadvantaged females who wouldn’t otherwise be able to access therapy.

Applications are invited from candidates with sound, relevant experience to contribute to the provision of client focused administrative and reception support services, and to provide an effective first point of contact for clients and visitors, following procedures to ensure the smooth running of the service.

The role is busy and varied and the successful candidate will have excellent administration, attention to detail and customer care skills. Must also have experience of, or an interest in, working for a charitable/third sector organisation.

Experience Essential
• Experience of carrying out general administrative duties
• Experience and understanding of general office practice
• Experience of effectively using Microsoft Office applications
• Experience of using computerised databases / systems e.g. client appointments; electronic records systems
• Experience of working as first point of contact with the public

Experience Desirable
• Experience of working in a mental health organisation
• Experience of website/social media administration
• Experience of basic financial administration e.g. maintaining petty cash logs and processing invoices and expenses, liaising with suppliers

Skills required:
• Communicate effectively with a wide range of people, and deal effectively with client enquiries face to face and on the phone
• Use Microsoft Office applications and computerised client databases to accurately record, sort and retrieve information
• Work flexibly, collaboratively as part of a team, and with management team
• To use initiative in a fast paced environment and prioritise work to meet demanding deadlines

Additional / Important
• Knowledge of basic principles of customer care
• Understanding and commitment to equality, diversity and inclusive practice
• Commitment to responsibilities within health and safety requirements
• Training and Expertise (skills and experience) / Numeracy and literacy qualifications

CV's welcome at britt.shipman@innectis-group.com

Closing date for applications: Monday 6 January 2025.

Interviews likely to take place 2nd week of January.

Posts are subject to DBS checks.