Shift Leader Front Office

Job description
We are looking for a Shift Leader/Receptionist for our exceptional Crowne Plaza Marlow, Fieldhouse Lane, Marlow Bucks SL7, set in 5 acres of landscaped grounds.

The Company

The Hotel with a magnificent lakeside location, has 168 spacious bedrooms, a Conference Centre with 8 meeting rooms for up to 400 in the largest Lakeview suite, extensive Quad Wellness & Spa facilities , the Glaze One AA Rosette restaurant and the Aqua Bar & Conservatory with stunning lake views

The entire hotel has just been the subject of a multi million pound refurbishment project making it the finest Crowne Plaza Resort Hotel in the UK

The Role of the Shift Leader

We have a fantastic new opportunity for a RECEPTIONIST/ SHIFT LEADER to be part of our front office team at our Crowne Plaza Marlow

Reporting to the Front Office Manager, you will be responsible for Reception and Enquiries

You will be expected to deliver excellent customer service standards and service levels

You should also have excellent communication skills – both written and verbal and have a working knowledge of Opera or a similar system.

You will work on a shift basis, working 5 days out of 7.

The successful candidate should preferably have previously worked in a branded Hotel, preferably an InterContinental Hotels Group brand, in a similar role.

Prior knowledge of Opera PMS is a strong advantage.

Ideal candidates should have a stable background and positive references

Candidates with great personalities and strong customer care skills also preferred

For further information on our hotel please view cpmarlow.co.uk

When you join us, you can look forward to:

·Up to £12 ph plus great benefits

·Full training in a welcoming and positive environment

·Meals on shift

·Tremendous IHG Employee rate available at all Intercontinental Hotels Group properties worldwide with 50% off food & beverage during your stay when you’re off

Ideal candidates should have a stable background and positive references

You must be eligible to live and work in the UK unrestricted

We look forward to hearing from you if you would like to join our team