Job Description
Salary: $29/Hr
Other Forms of Compensation:
What makes FLIK click
What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.
Job Summary
The 1221 Shift Supervisor/Lobby Lead is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executive and lobby staff members at all times.
Duties and responsibilities
Key Responsibilities:
Effectively manage day to day lobby operations of Rockefeller Group’s 1221 building
Provide high-level internal and external customer support
Maintain building visitor list by managing the access badge process for employees and visitors; follow all security procedures and ensure visitors have visitor badges and name tags
Respond to client/guest inquiries and anticipate customer needs
Speak knowledgeably about the office, tenants, tenant protocols, and building procedures
Manage and assign daily duties to the lobby staff
Training and supervising lobby staff
Responds to employee inquires and escalates issues to lobby manager and/or General Manager
Monitor employee productivity and provide constructive feedback and coaching
Organize the workflow and ensure the employees understand their job duties and delegated tasks
Restock supplies and maintain inventory records
Enforces policies and procedures for departmental operations
General administrative support and record keeping
Ensure that work environment is safe, secure, and healthy
Performs other duties as assigned
Qualifications
Qualifications include:
2 years of hotel or corporate guest service experience
Excellent oral and written communication skills
Excellent organizational and problem-solving skills
Great computer skills and knowledge of MS Office products including Word, Excel, PowerPoint, Outlook and Internet
Bachelor’s degree is preferred
Apply to Flik today!
Flik is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, ****** orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Flik maintains a drug-free workplace.
Associates at Flik Hospitality are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID: 1452391
Flik Hospitality Group
HILARIA KWAKUMEY
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