Site Reliability Engineer II

Play a key role in ensuring system reliability at one of the world's most iconic and largest financial institutions.

Job Summary

As a Site Reliability Engineer II at JPMorgan Chase, you will use technology to solve business problems and leverage software engineering best practices as we strive towards excellence. This role often works independently to execute small to medium projects, but you'll also have the opportunity to collaborate with cross functional teams to continually improve your level of knowledge about JPMorgan Chase's business and relevant technologies.

Job responsibilities
Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects by yourself
Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering
Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root
Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code
Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis
Required qualifications, capabilities, and skills

Formal training or certification on site reliability engineering concepts and 5+ years applied experience
Ability to code in at least one programming language
Experience maintaining a Cloud-base infrastructure
Familiar with site reliability concepts, principles, and practices
Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
Familiarity with containers or a common Server OS such as Linux and Windows
Emerging knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
Emerging knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
Emerging knowledge of common networking technologies
Ability to work in a large, collaborative team and demonstrates the willingness to vocalize ideas with peers and managers
Understanding of how to prioritize and adjust work plans to adapt to changes in assigned responsibilities and projects
Eagerness to participate in learning opportunities to enhance one's effectiveness in executing day-to-day project activities
Ability to demonstrate and apply existing and new system processes, methodologies, and skills to contribute to the development of systems

Preferred qualifications, capabilities, and skills

General knowledge of financial services industry
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.