SMB Account Manager

Desg : Manager/Sr.Manager

Age : Upto 35

Location – Pune

Industry : Telecom (Minimum 3 years of experience in handling account for SMB – Mid Market)

Job Responsibilities
• Acquire customers and achieve the targets given for the allocated

accounts. Responsible to acquire Enterprise customers by building a

thorough understanding of key customer needs and requirements
• Play an integral part in generating new sales that will turn into

long lasting relationships
• Expand the relationships with existing customers by continuously

proposing solutions that meet their objectives
• Collaborate with the Solutioning team to provide the products and

services and ensure timely delivery to customers
• Maintain hygiene and control escalation matrix for customer

complaints resolution
• Follow internal processes to ensure the end to end sales cycle and

meeting account metrics
• Cloud and Saas selling experience is preferable
• Create Customer profile as per the template for each account

assisgned
• Building & Nurturing Account focused relationship: Prior experience

of account management

Skills And Competencies
• Negotiation Skills - Ability to sell in competitive market

environment
• Analytical Skill - Ability to analyse data/situation to gather

insights
• Communication Skills - Ability to convey thoughts effectively
• Dealing Ambiguity - Ability to complete a project/task on a strict

deadline with little direction
• Leadership Skills - Ownership Mindset

Experience
• 7 - 12 years(must have atleast 3 years’ experience in corporate sale or

account management role of any industry)

Education

Any Graduation (MBA preferred)

Working : 6 Days & +0% Field Work Job

Products
• Microsoft azure
• Office 360
• Lease Line
• Connectivity - MBLS/ILL
• AI - Solutions
• IOT - Internet of things

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