Social Media Manager

Location: Gurgaon

Schedule:5 day in office, Saturday work from home

Salary: 6 lac to 10 lac

Experience : minimum 3 yrs

Job Description
• 3-5 Years of experience in the same domain.
• Develop, implement and manage social media strategy.
• Define the most important social media KPIs.
• Manage and oversee social media content.
• Measure the success of every social media campaign.
• Stay updated with the latest social media best practices and technologies.
• Work with copywriters and designers to ensure content is informative and appealing.
• Collaborate with Marketing, Sales, and Product Development teams.
• Work with social media management tools to analyze data from web traffic tools like Google Analytics, Facebook Analytics, etc., and prepare reports to update on usage statistics and community interactions.
• Work closely with the marketing team to develop social media campaigns that help to achieve the brand reputation.
• Develop monthly reports on emerging social media trends that will be submitted to the management and executive teams.
• Analyze the long-term needs of the company’s social media strategy and offer monthly reports to the management and executive teams that outline competitive research and audience identification.
• Monitor the company’s social media accounts, offer constructive interaction with users, and enforce the Social Media Guidelines as defined by the company.
• Respond to comments, when appropriate, to foster a positive community and add value to the user's experience.
• Escalate User Generated Content, where appropriate, to internal teams & collaborate with other teams, like Legal, PR, and brand to ensure brand consistency.
• Participate constructively in inter-department and cross-service line communications.
• Continuously improve by capturing and analyzing appropriate social data/metrics, insights, and best practices and then acting on the information.
• Develop detailed project plans, including resource plans, processes, procedures, workflow, schedules, infographics, and timelines.
• Maintain accountability for resolving customer issues, proposing solutions, and dissolving potential issues to maintain satisfactory projects and relationships

Apply via: https://bit.ly/3fFIMbZ