Soft Skill Trainer Communication Coach for BPO
- Category: Work from home Jobs
- Location: Bangalore, Bangalore, Karnataka
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 16K to 29K
- Published on: 2025/09/21
Job description
• Manage retention during training
• Consistent alignment with operations by auditing calls, understanding needs, conducting refreshers, training NHT batches - If required
• Demonstrate innovation in training by carrying floor requirement into classroom training.
• Maintain Data and MIS as per training BPMS / requirement
• Support intra & inter function collaboration
• Proactively share best practices across locations to add value
• Contribute to process improvements and innovation in the training function
• Attend TTT for any client requirements
• Interface with customers as needed
• Conduct Need analysis and share feedback with stakeholders
• Meet the monthly Conversion & Effectiveness targets
• Provide Feedback to New Hires on V&A and Soft Skills
White Horse Manpower Consultancy P Ltd. #12 Office156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Road, (Exit of Commercial Street) Bangalore 560051. Ph: ++1 080 45147451 , ++00777511 whitehorsemanpower .in, whitehorseahmed@gmail.com Follow us on twitter, Face Book && Youtube Free Recruitment no charges.
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