Software Development Engineer, Connect

Disrupt an industry by delivering exceptional customer experiences? Want to work on a service that will be used by millions of customers and have a meaningful impact on their daily functions?

As a software developer on our team, you'll own code end-to-end from design to development. You'll work closely with senior technical leaders within the team and across AWS. You'll have a sound understanding of computer science fundamentals and practical industry experience.

About Amazon Connect
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. We've built this technology using the same tools Amazon uses to provide its award-winning customer service at massive scale.

You can create your own cloud-based contact center with Amazon Connect and start taking calls in minutes. This technology leverages the power of Artificial Intelligence and the large ecosystem of AWS services to provide a truly frustration-free, easy-to-use, extensible, and natural customer experience.

Your Role
We're looking for passionate, talented, and experienced Software Engineers to join us and innovate on this new service. As a software developer on our team, you'll play a crucial role in developing the next generation contact center and designing and delivering scalable, resilient systems while maintaining a constant customer focus.

About Us
Here at AWS, we embrace our differences. We value diversity and inclusion and are committed to creating a workplace where everyone feels welcome and empowered to do their best work. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. We offer flexible work hours and arrangements to help you achieve a balance between your work and personal life.

What's In It For You
Work on a service that will be used by millions of customers and has a meaningful impact on their daily functions.
Join a fun team that prides itself on a great work environment and inclusive group of people who love working together towards a common goal.
Have the opportunity to learn and grow with challenges of designing and building large-scale fault-tolerant systems.
Innovate every day on behalf of our customers and make history by changing the way customers think about contact centers.