Solution Architect| EMEA

We are seeking a highly skilled Solution Architect to drive the success of Onboarding the Reputation Platform solutions across the UK.

The ideal candidate will have a strong technical background with expertise in cloud technologies, APIs, and enterprise integrations. They will be responsible for leading scope definition, design, and architecture of complex workflows tailored to meet customer requirements.

The Solution Architect will play a pivotal role in communicating technical concepts to both technical and non-technical audiences, leveraging their analytical mindset and excellent communication skills.

The successful candidate will have a Bachelor's degree in Computer Science, Engineering, or related field, with 5+ years of experience in solution architecture, preferably in SAAS-based solutions.

Key Responsibilities:

Lead scope definition, design, and architecture of complex workflows tailored to meet customer requirements
Draft solution proposals fit for purpose within platform capabilities
Drive continuous improvement initiatives to enhance solution scalability, reliability, and efficiency
Document complex uses of the Reputation platform at a client project level such that other teams in the organisation can intuitively understand, support, and maintain them
Requirements:

Bachelor's degree in Computer Science, Engineering, or related field; Master's degree preferred
5+ years of experience in solution architecture, with a focus on SAAS-based solutions
Strong technical background with expertise in cloud technologies, APIs, and enterprise integrations
Proficiency in working with APIs, file based integrations, HTML + CSS + Javascript, and experience with MongoDB, Java, SQL, and JSON
Excellent communication and presentation skills, with the ability to articulate complex concepts to both technical and non-technical audiences
What We Offer:

Flexible working arrangements
Career growth with paid training tuition opportunities
Active Employee Resource Groups (ERGs) to engage with
An equitable work environment
Why Work at Reputation?

Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide
Our industry-leading platform has been recognized by Forrester and Gartner as a vendor of choice in Voice of the Customer, Customer Feedback Management, and Social Suites research reports
The platform is used by 10+ major automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms
Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed
About Us:

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, ****** orientation, age, marital status, veteran status, or disability status.