Solution Engineer

Job description
groundcover is fast-growing to reinvent the way developers monitor their cloud native applications and impact their organization’s scale. We help teams by providing them with the insights they need to troubleshoot better and faster when trouble hits. We believe that even the most complex systems can have a flawless and amazing user journey.

We're building a product for developers that will reinvent the way products look and feel in this domain. We're looking to expand our Sales team with a Solution Engineer who lives and breaths B2D.

If you get butterflies in your stomach from deep tech talk and love the vibe of dev communities, this might just be your best career move yet.

You will do:
• Work with our account executives to plan, prepare and execute deals in complex and technical sales cycles.
• Deliver clear presentations and demos that communicate the product uniqueness and the problems it solves
• Manage the technical aspects of the entire sales cycle, including Proof of Concepts/Value
• Understand and communicate customer needs to the product teams for future product enhancements.
• Build solutions to fill gaps and enhance the core product
• Know the Observability and log management markets well and be able to help customers choose the right solutions for them.
• Be active on internal and external Slack channels
• Present at conferences, meetups, podcasts, livestreams etc.
• Go the extra mile to help groundcover disrupt the observability market, by offering thoughts, insights, and suggestions on how we can improve our go to market efforts, and improve the offering.

Requirements:
• At least 3 years experience in customer-facing technical roles
• 2+ years of observability experience, with a deep understanding of commercial vendors such as Datadog, Dynatrace, NewRelic, Splunk, Sumologic, Coralogix, and open source tooling such as Elastic, Loki, Grafana, Prometheus, etc.
• A ‘can do’ and ‘must win’ attitude, and a willingness to roll up your sleeves to help build whatever is needed to improve our chances of winning business
• Knowledge of technologies like Docker, Containers, Kubernetes, AWS, GCP, Azure, OpenShift, as well as integrating data sources such as Cloudwatch, OTel, and log and metric data, such as Prometheus, FluentD/Fluentbit
• Customer facing experience - beholding an engaging personality, charisma, and the ability to command a room or zoom
• Consultative and analytical, with an ability to identify and solve complete processes and infrastructure
• Expect (and hopefully enjoy) frequent travel
• Bachelor's degree, or equivalent, in related discipline. Science or Engineering degree preferred.