Specialist Customer Administration

SIX drives the transformation of financial markets.

What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us.

Specialist Customer Administration

London | Working from home up to 40% | Reference 6717

The primary function of the Customer Administration is to manage all supporting and administrative matters occurring in the Sales Department and to provide our customers with access to our financial information services. The role involves supporting the contract administration and requires to liaise with internal sales, customer support, finance, products and development teams as well as contact with customers.

As a member of our 4-person Customer Administration team, you'll play a crucial role in managing administrative tasks related to our customer portfolio, including a Strategic Account.

What You Will Do
• Generating fee schedules for customer contracts
• Ensuring accurate management of licenses data and handling the billing process, including accruals
• Ensuring compliance with data regulations
• Consulting and supporting customers on products, functionalities, data, prices, exchanges and claims
• Participating in and monitoring customer and internal global projects

What You Bring
• At least 3/4 years of work experience in a similar environment in financial services middle office
• Proven administration experience with strong organizational skills with a Good command of MS Office, particularly Excel
• High understanding of quality and reliable working methods combined with great independence
• Clear customer focus and excellent communication skills
• Team player with strong interpersonal skills and able to work under pressure

If you have any questions, please call Anthony Mills at +44 207 550 5407.

For this vacancy we only accept direct applications.

Diversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background.

What We Offer

Flexible Work Models
We trust our employees and offer a work environment that is well-balanced, productive and fosters success.

Personal Development
You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering.

Agile Working Methods Whether through scrum or design thinking,
we solve exciting tasks together in teams.