Specialist, Employee Communications

Full job description
At IIA, the commercial insurance Division of IAG known as Intermediate Insurance Australia, we believe communication is the heartbeat of a thriving organisation. Step into a career-defining role where your creativity, storytelling, and passion will shape a workplace culture that empowers employees to connect with our mission and vision.

About the Role

As the Specialist, Employee Communications, you'll spearhead creative campaigns, shape compelling narratives, and produce impactful content that motivates our workforce to connect emotionally and meaningfully with strategic objectives. You'll lead the charge in fostering engagement and driving the "hearts and minds" approach to communication.

Here’s how you’ll contribute:

Strategically design and execute communication campaigns that align with IIA’s business priorities and Employee Communication strategy.
Bring creativity to content creation, engaging employees through emails, newsletters, intranet updates, and leadership communications.
Develop storytelling projects and campaigns that connect employees to the organisational vision and culture.
Maintain internal communication platforms with consistency and clarity.
Use data and feedback to measure impact and recommend continuous improvements.
Collaborate with stakeholders like HR and business leaders to source timely, meaningful content.
Help coordinate employee events, town halls, and engagement activities with thoughtful and innovative approaches.
Innovate continuously to uplift communication practices and drive employee engagement.

This is a permanent full-time position open to candidates based in Gadigal Country (Darling Park 2, Sydney), Naarm (Melbourne)⁠ and Meanjin (Brisbane).

About You

You are an experienced communicator with the skills, creativity, and mindset to make a difference:

You hold a Bachelor’s degree (or equivalent experience) in Communications, Journalism, Marketing, or a related field.
With 7+ years of expertise in internal or corporate communications, you’re a masterful writer and storyteller who creates compelling, engaging content for internal audiences.
You’re adept with Microsoft Office, SharePoint, and ideally video editing tools.
Collaboration is second nature to you, and you’re skilled in stakeholder management and team engagement.
You bring a proactive attitude, the WOW factor and accountability to everything you do, with a focus on growth and career development.
Creativity drives you, and you thrive on "thinking outside the square" to deliver impactful communication strategies.
You’re analytical, using insights and data to refine and improve your approach.

Applications close 14 May 2025 at 23:5+pm AEST.

Joining IAG you’ll have access to a raft of benefits from across the Group:
Boosted superannuation with 13% as standard
Up to 50% off personal insurance, including home and motor insurance
5 myLeave days per year on top of annual leave
Work from home and many more flexibility options with myFlex
Industry-leading 20 weeks paid parental leave, available from the day you start, for both primary and secondary carers
Dedicated career growth programs, including the award-winning IAG Academy
Compassionate leave
Inclusive leave such as public holiday swap and gender affirmation leave
Discounts on every day and special occasion items

ABOUT US

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

We’re ready for you. Apply today.

Learn more about who IAG is here.