Sr| Cloud Reliability Engineer

Searce means ‘a fine sieve’ & indicates ‘to refine, to analyze, to improve’. It signifies our way of working: To improve to the finest degree of excellence, ‘solving for better’ every time. Searcians are passionate improvers & solvers who love to question the status quo.

The primary purpose of all of us, at Searce, is driving intelligent, impactful & futuristic business outcomes using new-age technology. This purpose is driven passionately by HAPPIER people who aim to become better, everyday.

Job Responsibilities
• Isolate, troubleshoot and resolve issues reported by CMS clients in their cloud environment
• Drive the communication with the customer providing details about the issue, current steps, next plan of action, ETA
• Gather client's requirements related to use of specific cloud services and provide assistance in setting them up and resolving issues
• Create SOPs and knowledge articles for use by the L1 teams to resolve common issues
• Identify recurring issues, perform root cause analysis and propose/implement preventive actions
• Follow change management procedure to identify, record and implement changes
• Plan and deploy OS, security patches in Windows/Linux environment and upgrade k8s clusters
• Identify the recurring manual activities and contribute to automation

Qualifications

Is Education overrated? Yes. We believe so. However there is no way to locate you otherwise. So unfortunately we might have to look for a Bachelor's or Master's degree in engineering from a reputed institute or you should be programming from 12. And the latter is better. We will find you faster if you specify the latter in some manner. Not just a degree, but we are not too thrilled by tech certifications too ... :)

To reiterate: Passion to tech-awesome, insatiable desire to learn the latest of the new-age cloud tech, highly analytical aptitude and a strong ‘desire to deliver’ outlives those fancy degrees!
• 2-5 years experience in Cloud Infrastructure and Operations domains and IT operational experience preferably in a global enterprise environment.
• Specialise in one or two cloud deployment platforms: AWS, GCP
• Hands on experience with AWS/GCP services (EKS, ECS, EC2, VPC, RDS, Lambda, GKE, Compute Engine)
• Understanding of one or more programming languages (Python, JavaScript, Ruby, Java, .Net)
• Logging and Monitoring tools (ELK, Stackdriver, CloudWatch)
• Knowledge on Configuration Management tools such as Ansible, Terraform, Puppet, Chef
• Experience working with deployment and orchestration technologies (such as Docker, Kubernetes, Mesos)
• Good analytical, communication, problem solving, and learning skills.
• Knowledge on programming against cloud platforms such as Google Cloud Platform and lean development methodologies.
• Strong service attitude and a commitment to quality.
• Willingness to work in shifts.

If this suits the bill of what you are looking for, kindly share your resume at vijay.kukreja@searce.com