Sr| Engineer| Software Development|IND

Description

Job Description Template

Section 1: Identifying Information

Position Title

Sr. Engineer, Software Development

Job Code

152174PHL

Career Level

L3

Date Prepared

Reports to:

Manager, Software Development

Prepared By

Mark Eseo

Department

Hyperautomation Professional Services

Business Line

All lines of business

Positions reporting to this position

N/A

Target Team Size

n/a

Country/City

Philippines/Manila

Bulgaria/Sofia

Section 2: Position Summary

This role is primarily responsible for developing software for the Global Business Services centers using the prescribed programming language / platform by the team. The role entails maintaining existing codebase, interpreting technical requirements and designing optimized solutions. The role is expected to be self-sufficient with minimal supervision required and capable of handling intermediate to complex projects. Intermediate to advanced leadership skills are useful for this role.

Section 3: Responsibilities, Supporting Actions & End-Results

Guidelines: List the essential responsibilities, functions and/or activities, provide the supporting actions to describe how the work will be accomplished and provide the desired end results. List the responsibilities in order of importance and the estimated percentage of time for the responsibility (no one responsibility should be greater than 60% of time or less than 10%). The most important responsibility is not necessarily the one where the most amount of time is spent.

Major Responsibility:Application and Automation Solution Design and Development.

Supporting Actions:Develop and design the codebase based on requirements. Setup secure connections to databases and applications as necessary. Comply to code standards and module requirements. Interpret technical requirements. Recommend algorithms to solve problem statements. Provide development timeline assessment. Research the unknowns in the project. Assist in deployment activities.

End Results:Developmental and Design tasks assigned completed on agreed timelines without compromising the quality of work.

Percentage: 50%

Major Responsibility:Perform Software Tests and Maintenance

Supporting Actions:Administer unit tests and assist in performing UAT with the business. Address the feedback and/or bugs found during the testing period. Resolve issues and bug reports raised by the end-users within the stipulated timeline. Enhance applications based on new requirements. Provide development timeline assessment.

End Results:Error-free software upon launching to production and enhanced applications based on specifications.

Percentage: 10%

Major Responsibility:Project documentation and correspondence

Supporting Actions:Produce technical design as required. Write user manuals when necessary. Manage meetings with stakeholders. Provide timely updates on different phases of the project. Communicate to the business timely updates on the project/request. Present to the team project updates and share best practices.

End Results:Task assigned completed on agreed timelines without compromising the quality of work.

Percentage: 10%

Major Responsibility: Technology Stack and Delivery Improvement

Supporting Actions:Provide technical assistance, training and mentoring to software engineers to improve team delivery efficiencies and quality. Spearhead team technology and process improvements initiatives.

End Results:Conduct learning sessions that will result to improved delivery quality and efficiency. Additional Technology stack as additional team capability.

Percentage: 10%

Major Responsibility:Software License Support

Supporting Actions:Respond to technical queries relating to software licenses supported by the team. Configure license bill of material needed by a client to meet software requirements.

End Results:Accurate information to be provided to the partners within the agreed service level agreements.

Percentage: 20%

Section 4: Decision Making Authority Level

Guidelines: Describe the authority held by the position by listing the main decisions that the position is free to make and explain the decisions that depend on the position’s advice.

Decisions Free To Make

 Schedule of code commits

 Function-level code algorithm

 Optimal solution to debug issues

 Framework-level solution design

 Tactical action plans to ensure lights-on processes are online

Explain The Decisions That Depend On Position’s Advice

 Project timelines

Section 5: Scope/Dimensions

Guidelines: List the main quantitative measures that define the size and scope of the position (headcount, budget, profit dollar target).

 The role is expected to support the Global Business Services (includes centers outside of their geographic location)

 The role is expected to produce reliable results within the usual 4-week development period (except when there’s unusual factors involved)

Section 6: Job Qualifications and Educational Requirement

 2-4 years graduate of IT or any related course preferred

 > 5 years functional experience

 > 3 years of specific experience

 Advanced skill in team's required programming language / platform (VB / UiPath / Power platform / Automation Anywhere)

 Advanced skill in SQL and database design

 Certified Professionals preferred

 Familiarity with software development lifecycle

 Familiarity with object-oriented programming

 Proficient in MS Office Applications

 Familiarity with the Document Object Model

 Strong skills in business correspondence

Foundational Competencies
• Drives Results
• Sets aggressive goals and has highest standards
• Is consistently one of the top performers
• Pursues everything with energy and drive, the need to finish
• Persists in the face of challenges and setbacks
• Always keeps the end in sight, puts in extra effort to meet deadlines
• Decision Quality
• Makes sound decisions, even in the absence of complete information
• Relies on a mixture of analysis, wisdom, experience, and judgment when making decisions
• Considers all relevant factors and uses appropriate decision-making criteria and principles
• Recognizes when a quick 80% solution will suffice
• Communicates Effectively
• Is effective in a variety of communication settings, 1:1, small, large groups, or among diverse styles and position levels.
• Attentively listens
• Adjusts to fit the audience and the message
• Provides timely and helpful information to others across the organization
• Encourages the open expression of diverse ideas and opinions
• Manages Complexity
• readily distinguishes between what's relevant and what's unimportant to make sesne of complex situations
• Looks beyond the obvious and does not stop at the first answers
• Analyzes multiple and diverse sources of information to define problems accurately before moving to solutions

Section 7: IM Competencies

 Self-Development
• Seeks out new trends in field
• Often learns and applies new concepts
• Readily identifies own weaknesses
• Sets/attains self-development goals
• o Continually self-aware, actively works to better oneself
• o Outstanding track record of learning and personal development

 Interpersonal Savvy
• Proactively develops relationships with a wide variety of people
• Builds immediate rapport, even when facing difficult or tense situations
• Understands interpersonal and group dynamics and reacts in an effective manner
• Engages input from others constantly and listens with empathy and concern
• High recognition of on job conflict
• Often suggests solutions to conflicts
• Often aware of sensitive issues
• Works maturely with difficult people

 Instills Trust
• gains the confidence and trust of other easily
• honors commitments and keeps confidences
• Expresses self in a credible and transparent manner
• Models high standards of honesty and integrity

 Being Resilient
• Adequate emotional control
• Shows temper only with provocation
• Reasonably calm under criticism
• Some ability to manage conflict
• Occasionally defensive

Section 8: Other Information

Guidelines: Indicate any information that would be helpful in understanding the nature, scope or purpose of the position, or any unusual or hazardous conditions associated with performing the position.

N/A