Sr Executive| Customer Relationship
- Category: Operations Executive Jobs
- Location: Noida, Uttar Pradesh
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 25K to 28K
- Published on: 2025/09/19
• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with managers in the organization to plan strategically.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews using CRM programs.
• Knowing your competition and strategizing accordingly
• Lead distribution/management
• Database Management
• Lead churning
Customer Relationship Manager Requirements
• A bachelors degree in administration or a related field.
• A minimum of 2 years experience.
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.
• Superior product knowledge.
• Maintain a positive attitude focused on customer satisfaction.
This job is provided by Shine.com
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