Sr. Sales Executive

Location
Bengaluru, Karnataka
 
Benefits
Pulled from the full job description
 
Full job description
Customer Care Executive

Location - Koramangala, Bangalore (On-site)

Experience: 1-2 years in customer support, tele-calling, or front-desk roles (Healthcare, Veterinary, or Hospitality preferred)

Employment Type: Full-time

.Key Responsibilities

● Appointment Handling: Answer incoming inquiries via calls, WhatsApp, and social media, assisting customers with appointment bookings.

● Lead Follow-Ups: Call potential customers who have shown interest in clinic services and encourage them to book consultations.

● Scheduling & Coordination: Manage clinic calendars, confirm appointments with vets, and update customers on any changes.

● Reminder & Follow-Ups: Send reminders for upcoming appointments and follow up post-visit to ensure customer satisfaction.

● Basic Inquiry Resolution: Provide information about clinic services, pricing, and procedures while directing complex queries to vets.

● Customer Engagement: Build strong relationships with pet parents, addressing concerns and ensuring they have a positive experience.

● Data Management: Maintain accurate records of appointments, customer interactions, and follow-ups in the system. What We’re Looking For

● Experience: 1-2 years in customer service, tele-calling, or front-desk roles, preferably in healthcare or pet services.

● Communication: Strong verbal and written communication skills in English and Hindi (Kannada is a plus).

● Organizational Skills: Ability to multitask, manage bookings efficiently, and handle multiple customer inquiries.

● Proactive & Friendly: Someone who enjoys talking to people, has a customer-first attitude, and can build relationships.

● Tech-Savvy: Comfortable using CRM tools, booking software, and WhatsApp for Business.

● Pet Lover: A genuine love for animals and an interest in pet care will be a huge plus! Why Join Us?

● Be Part of a Growing Brand: Join a leading pet-care company expanding its veterinary services.

● Hands-on Pet Care Experience: Engage with pet parents and contribute to improving pet health.

● Career Growth: Opportunities to learn and grow

● Pet-Friendly Environment: Work in a space where pets are welcome!

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Weekend availability
Experience:

Inside sales: 1 year (Required)
Work Location: In person

Speak with the employer
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