Sr. Software Engineer

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people�s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign�s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What You'll Do We're seeking a Senior Software Engineer to join our App Center team, focusing on both backend and frontend development. In this role, you'll be instrumental in building and scaling our platform and customer-facing features for app integrations. As a senior team member, you'll drive the architecture and development of modern, scalable services and intuitive user experiences. You'll also collaborate across teams to deliver innovative integration solutions for our customers and partners. We value hands-on engineers who prioritize outcomes and thrive in a collaborative environment with distributed decision-making. This position is an individual contributor role reporting to the Engineering Manager. Responsibility Be responsible for delivering products that delight customers while maintaining the health of the codebase through continuous refactoring and effective technical debt management Work with your team to deliver software using standard processes, automated testing strategies, and practices that reduce the cost of change Think critically about how to solve problems at scale and build fault-tolerant systems Develop high-quality, ship-ready code that is covered by a comprehensive test suite Design and develop scalable web services following microservice architecture, deployed using containerized cloud technologies like Kubernetes to support key business capabilities Collaborate with Product Management and other developers to translate product requirements into technical designs and provide accurate effort estimates Work as part of a globally distributed development team to drive the design, implementation, testing, and release of new features and services Build and maintain backend services using Node.js and Next.js, with exposure to C#, Java, or other modern programming languages Develop intuitive and performant front-end interfaces using React.js Participate in design discussions, code reviews, and contribute to building a culture of engineering excellence actively Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What You Bring Basic 8+ years of professional experience in software engineering Strong experience developing scalable backend services using Node.js and/or Next.js Proficiency in React.js and front-end development best practices Hands-on experience designing and consuming REST APIs and GraphQL services Experience building high-performance, globally distributed systems at scale Experience with Kubernetes or other container orchestration platforms Solid grasp of system design, microservice architectures, and cloud-native application development Bachelor�s or Master�s degree in Computer Science or a related field Experience working in Agile environments and collaborating across teams Preferred Experience with other programming languages such as C#, Java, or Go Familiarity with public cloud platforms (e.g., AWS, Azure, GCP) Understanding of DevOps practices, CI/CD pipelines, and observability tools (e.g., Prometheus, Grafana, Datadog) Experience in developer tooling, workflow automation, or platform engineering Familiarity with authentication standards like OAuth2, OpenID Connect, or JWT Demonstrated ability to mentor and guide junior engineers and promote engineering best practices Strong debugging, problem-solving, and performance optimization skills Strong understanding of multi-region, high availability, and disaster recovery (DR) architectures Life At Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what�s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you�ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Our global benefits Paid time off Take time to unwind with earned days off, plus paid company holidays based on your region. Paid parental leave Take up to six months off with your child after birth, adoption or foster care placement. Full health benefits Options for 100% employer-paid health plans from day one of employment. Retirement plans Select retirement and pension programs with potential for employer contributions. Learning & development Grow your career with coaching, online courses and education reimbursements. Compassionate care leave Paid time off following the loss of a loved one and other life-changing events.