SR. STEWARD

Company Overview

K Damani Hospitality Pvt Limited is a leading name in the hospitality industry in India, committed to providing exceptional dining and service experiences. Our mission is to create memorable moments for our guests through high-quality service and delicious cuisine. We value teamwork, passion for hospitality, and dedication to customer satisfaction.

Role Responsibilities
• Prepare dining areas before and after meals to ensure cleanliness and readiness.
• Set tables with the appropriate utensils and glassware to prepare for service.
• Take food and beverage orders accurately and efficiently from customers.
• Deliver food and beverages to guests in a timely manner.
• Assist in the preparation of special events and banquets by collaborating with the kitchen staff.
• Monitor guest satisfaction and address any issues or concerns proactively.
• Maintain knowledge of menu items and be able to make recommendations.
• Assist with the training of junior staff as needed.
• Keep track of inventory and assist in ordering supplies when necessary.
• Conduct regular checks of dining and service areas to ensure adherence to health and safety standards.
• Participate in shift briefings and team meetings to discuss daily operations.
• Provide excellent customer service to enhance guest experiences and foster repeat business.
• Handle cash and process payments efficiently while maintaining accuracy.
• Work collaboratively with kitchen staff to communicate order changes or special requests.
• Respond promptly to guest inquiries and special requests to ensure satisfaction.
Qualifications
• High school diploma or equivalent.
• Previous experience in a steward or similar role in hospitality.
• Strong customer service skills and a friendly demeanor.
• Ability to work effectively in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Ability to follow instructions and work well within a team.
• Basic knowledge of food safety and sanitation practices.
• Physical stamina and the ability to lift heavy items.
• Willingness to work flexible hours, including weekends and holidays.
• Strong attention to detail and organizational skills.
• Ability to handle multiple tasks simultaneously.
• Proficiency in English; additional languages are a plus.
• Customer-focused mindset with problem-solving skills.
• Prior experience in fine dining is an advantage.
• Knowledge of wine, spirits, and beverage service is preferred.
• Passion for the hospitality industry and commitment to guest satisfaction.

Skills: food safety,inventory management,multitasking,communication skills,organization,problem-solving,problem solving,customer service,adaptability,cash handling,time management,attention to detail,food and beverage knowledge,teamwork,communication