Staff Software Engineer | Production Support

Job highlights
Identified by Google from the original job post
Qualifications
6+ years of professional software engineering experience
5+ years experience coding with Ruby on Rails
Experience with architectural planning and design
Ability to articulate value of technical investments
Ability to operate with little-to-no technical guidance
Experience mentoring engineers
Experience with response teams
Comfortable in a startup environment – we’re fast-paced, self-motivated, and determined to change the industry
A fast learner, ready to bring previous knowledge to this position and continue developing along the way
At this time, we are unable to sponsor employment visas
Benefits
Medical, Dental, Vision, Disability and Life Insurance
Flexible PTO policy
Remote work
Generous equity package
401K with company match
Parental leave
Continuing education and professional development
The excitement of joining a high-growth Insurtech company and seeing your work make an impact
Responsibilities
Our Production Support Team keeps Kin moving by solving problems coming in from the field
As a Staff Software Engineer on our Production Support Team at Kin, you'll develop features, tools and fixes that help Kin operate, prevent problems, and respond quickly if something goes awry
We primarily run Ruby on Rails applications with Angular front-ends and PostgreSQL, with incidental use of other languages and technologies
In your role, you will have the opportunity to work on more complex engineering problems while collaborating with peers in Dev and other cross-functional teams
As the senior-most software engineer on the team, you will focus on mentoring and pairing with other engineers, leading technical discovery and design discussions, and collaborating with leadership to continuously improve developer experience and operational stability
Writing clean, maintainable, and efficient code in Ruby on Rails
Developing solutions for more proactive solutions in addition to our reactive responses
Investigating, scoping, and resolving incidents
Setting the standards for the Engineering team by example
Leading pair programming sessions and providing mentorship to team members
Encouraging discussions and leading initiatives to enhance the developer experience and stability of the tech ecosystem at all layers
Developing technical roadmaps
Participating in daily stands and weekly retros
Collaborating with the entire Kin organization
Providing subject matter expertise and support
Collaborate and provide mentorship to other engineers within the team
Job description
Kin is on a mission to change home insurance from what it is to what it should be. Whether we’re leveraging data to create customizable coverage or providing claims service that goes above and beyond expectations, our members are at the heart of everything we do. In the face of ever-growing climate risk, they deserve an insurance company that cares about them. We aim to stick with our members through thick and thin.

We Use Efficient Technology That Lets Homeowners Buy Directly From Us To Keep Costs Down. This Is The Essence Of Kin. Our Approach Has Fostered Amazing Growth, Attracted Marquee Investors, And Earned Us Accolades, Including Being Named To
• Built In Chicago's Best Places to Work, Midsize Companies (2021-2024).
• Forbes' America's Best Startup Employers (2021- 2023).
• Inc. 5000 Fastest-Growing Private Companies.
• Forbes’ Fintech 50.

Simply put, our people are what make us great – we need forward-thinking, inspired game-changers like you to join us in our mission.

So, what’s the role?

Our Production Support Team keeps Kin moving by solving problems coming in from the field. As a Staff Software Engineer on our Production Support Team at Kin, you'll develop features, tools and fixes that help Kin operate, prevent problems, and respond quickly if something goes awry. We primarily run Ruby on Rails applications with Angular front-ends and PostgreSQL, with incidental use of other languages and technologies.

In your role, you will have the opportunity to work on more complex engineering problems while collaborating with peers in Dev and other cross-functional teams. As the senior-most software engineer on the team, you will focus on mentoring and pairing with other engineers, leading technical discovery and design discussions, and collaborating with leadership to continuously improve developer experience and operational stability.

A Day In The Life Could Include
• Writing clean, maintainable, and efficient code in Ruby on Rails
• Developing solutions for more proactive solutions in addition to our reactive responses
• Investigating, scoping, and resolving incidents
• Setting the standards for the Engineering team by example
• Leading pair programming sessions and providing mentorship to team members
• Encouraging discussions and leading initiatives to enhance the developer experience and stability of the tech ecosystem at all layers
• Developing technical roadmaps
• Participating in daily stands and weekly retros
• Collaborating with the entire Kin organization
• Providing subject matter expertise and support
• Collaborate and provide mentorship to other engineers within the team

I’ve got the skills… but do I have the necessary ones?
• 6+ years of professional software engineering experience
• 5+ years experience coding with Ruby on Rails
• Experience with architectural planning and design
• Ability to articulate value of technical investments
• Ability to operate with little-to-no technical guidance
• Experience mentoring engineers
• Experience with response teams
• Comfortable in a startup environment – we’re fast-paced, self-motivated, and determined to change the industry
• A fast learner, ready to bring previous knowledge to this position and continue developing along the way
• At this time, we are unable to sponsor employment visas

Oh, and don’t worry, we’ve got you covered!
• Medical, Dental, Vision, Disability and Life Insurance
• Flexible PTO policy
• Remote work
• Generous equity package
• 401K with company match
• Parental leave
• Continuing education and professional development
• The excitement of joining a high-growth Insurtech company and seeing your work make an impact

For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI.

For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above.

State locations and specifics are subject to change as our hiring requirements shift.

About Kin

Kin is the only pure-play, direct-to-consumer digital insurer focused on the growing home insurance market. We make policies convenient and affordable through a technology platform that delivers a seamless user experience, customized options for coverage, and fast, high-quality claims service. Kin is a fully licensed carrier that offers coverage through its reciprocal exchanges which are owned by its policyholders. To learn more, visit www.kin.com.

EEOC Statement

Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), ****** orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.