Start of main content Reception/Administration

Join our growing audiology clinic as a Reception & Admin Coordinator

Wagga Wagga

Full-Time/Part-Time | Permanent

At Essence Audiology, we’re more than a hearing clinic - we’re a people-first, independent local business passionate about providing premium, personalised care. We’re opening our new Wagga Wagga clinic and looking for a proactive and professional Reception & Admin Coordinator to become the heart of our new team.

This is a role where your warmth, attention to detail, and admin superpowers truly matter. If you love being that calm, organised presence who helps people feel at ease - you’ll thrive here.

What You’ll Do:

Welcome patients with professionalism and kindness
Answer calls, manage appointments, and handle the daily diary
Process billing, Medicare & Hearing Services Program claims
Maintain accurate records and support retail product sales
Keep the clinic running smoothly, clean, and organised
Support our marketing, social media, and community engagement
About You:

Admin, reception, or customer service experience (healthcare a bonus!)
Excellent communicator - in person, on the phone, and in writing
Reliable, proactive, and able to multitask like a pro
Tech-savvy with good time management
Friendly, professional, and people-focused
Training: Initial 1–2 weeks of training in Albury-Wodonga.

How to Apply:

> Send your resume to careers@essenceaudiology.com.au

> Also include a short written response to:

Do you prefer a full-time or part-time role?
Why are you interested in this role at Essence Audiology?
Describe a time you delivered great customer service.
> Optional but encouraged: Share a short 1–2 min video intro (YouTube or Drive link).

Job Types: Full-time, Part-time, Permanent

Pay: $55,000.00 – $65,000.00 per year

Ability to commute/relocate:

Wagga Wagga NSW 2650: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Do you have at least 1 year of experience in a receptionist, administration, or customer service role?
Have you previously used appointment booking or CRM software in a workplace setting?
Language:

English (Required)
Work Authorisation:

Australia (Required)
Work Location: In person

Expected Start Date: 02/06/2025