Store Assistant

Job description
• Job Title:* Store Staff
• Location:* Ahmedabad
• Job Type:* Part-Time
• Reports to:* Store Manager

### *Job Overview:*

Store Staff members are responsible for delivering excellent customer service, maintaining store cleanliness and organization, and supporting the store's daily operations. This role requires enthusiasm, a positive attitude, and the ability to work well in a team environment.

### *Key Responsibilities:*

- *Customer Service:*

- Greet and assist customers with their inquiries, providing product information and recommendations.

- Maintain a friendly and approachable demeanor at all times.

- Handle customer complaints and concerns with professionalism and escalate issues to the Store Manager when necessary.

- Ensure customer satisfaction by providing quick and efficient service at the cash register.

- *Sales and Product Knowledge:*

- Assist customers in locating products and provide detailed information about product features and benefits.

- Upsell and cross-sell products to enhance customer shopping experiences and increase store sales.

- Stay informed about promotions, sales, and store policies.

- *Store Maintenance and Organization:*

- Keep the store clean, organized, and visually appealing, following company guidelines for merchandise display.

- Restock shelves and displays as needed and ensure that products are correctly priced and labeled.

- Monitor inventory levels and notify management of any stock shortages or discrepancies.

- Perform regular store cleaning tasks, including sweeping, dusting, and organizing displays.

- *Cash Handling and Transactions:*

- Operate the cash register and process customer transactions accurately and efficiently.

- Handle cash, credit card, and digital payments while adhering to store policies and procedures.

- Balance the cash register at the beginning and end of each shift, ensuring all transactions are accounted for.

- *Team Collaboration:*

- Work collaboratively with other store staff to ensure a smooth and efficient workflow.

- Participate in team meetings and training sessions to stay updated on store policies, procedures, and promotions.

- Support team members with their tasks as needed and contribute to a positive work environment.

### *Qualifications:*

- High school diploma or equivalent.

- Proven experience as a Store Staff or in a similar retail management role for 3-4 years.

- Prior retail or customer service experience is preferred but not required.

- Strong communication and interpersonal skills.

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

- Basic math skills and familiarity with cash handling.

- Ability to stand for extended periods and perform physical tasks such as lifting and carrying merchandise.

### *Benefits:*

- Competitive hourly wage with opportunities for bonuses.

- Employee discounts on store products.

- Opportunities for growth and advancement within the company.
• How to Apply:*

Interested candidates should submit their resume on operations1@johnpride.in