Store Assistant Team Leader (Dartmouth Store) FULL-TIME

A Little Bit About Us

Maritime Beauty was founded in 1+66 as a full-service professional beauty supply distributor for the Maritime Provinces. Our organization has seen extraordinary growth over the years and is proud to be an industry leader in the Maritimes representing numerous top professional lines. We currently have a store network of 17 locations in Nova Scotia, New Brunswick, and Prince Edward Island.

The ability of Maritime Beauty to remain competitive and successful in today’s world is directly attributable to our employees. We value our employees and strive to offer an environment of challenge, continued growth and learning opportunities.

Career Opportunity

We are looking for an Assistant Team Leader to join our Dartmouth Store Team. The Assistant Team Leader provides support to our Store Team Leader in the leadership and development of our Sales Associates, with the aim of continuously improving service quality. Our ideal candidate has a love of customer service, collaborative attitude, is extremely organized, enjoys routine, yet can switch gears at a moment’s notice.

Responsibilities

Assist in leading improved customer service experiences through support, leading by example, training and implementation of policies & procedures and behaviors.
Assist in training Store Associates.
Lead the successful execution of merchandising, signage, and maintenance of sections assigned to Store Associates.
Ensure MBS and manufacturer drive promotions have optimum positioning and signage for successful sell through.
Assist in management driven promotions and sales of monthly focus items and upsell and spiff programs for associates.
Assist with sale day planning and execution through activities such as pre-books, telemarketing, salon visits, and merchandising.
Assist in education event planning, focus and sell through.
Respect and maintain confidentiality of all MBS business and client information.
Demonstrate our company culture and values.
Perform other duties as required.
Qualifications & Core Competencies

High School diploma or General Educational Development (GED) certificate
Certificate or degree in Business, Marketing, Commerce, or a related discipline is preferred
Hair, Esthetic, or other industry license is an asset
1 year + of retail sales experience
1 year + of customer service experience
1 year + of management experience is preferred
Excellent communication skills
Desire to consistently deliver superior customer service
Strong technical aptitude
Positive and self-motivated
Strong analytical, research, problem solving, and decision-making skills