Store Manager – People and Culture Specialist

Full job description
About City by the Park:

City by the Park is a licensed ******** retail store dedicated to offering a safe, welcoming, and informed shopping experience. We believe ******** should be shared with knowledge, care, and genuine enthusiasm. We aim to set the standard for customer service and ******** education in our community.

Position Overview:

We’re looking for a committed, enthusiastic Store Manager who is passionate about ******** and eager to share that passion with both customers and staff. You will oversee all store operations while leading, training, and supporting your team to ensure every budtender delivers outstanding service and education to our customers.

This role requires someone who is a strong leader, an effective communicator, and comfortable handling HR responsibilities including payroll, hiring, and staff development.

Key Responsibilities

Lead by example, fostering a culture of ******** knowledge, professionalism, and enthusiasm.

Develop and lead promotion initiatives including events and community outreach.

Guide, educate, and support budtenders to provide exceptional customer service and ******** education.

Manage all HR functions: recruitment, onboarding, scheduling, payroll, performance management, and discipline.

Ensure compliance with all provincial and federal ******** regulations and company policies.

Oversee daily store operations, including cash handling, opening/closing procedures, and inventory management.

Maintain high standards for store presentation, cleanliness, and customer experience.

Handle customer concerns and escalations in a professional, solution-focused manner.

Report sales, staffing, and operational metrics to ownership/upper management.

Requirements:

2–3 years of retail management experience, preferably in ******** or regulated industries.

Proven leadership and team development skills.

Deep enthusiasm for ******** with a desire to share knowledge and promote responsible use.

Strong HR experience or familiarity with hiring, payroll, employee relations, and coaching.

Solid understanding of sales principles, customer service, and compliance requirements.

Excellent communication, organizational, and problem-solving skills.

Ability to multitask and prioritize effectively in a fast-paced retail environment.

Comfortable with POS systems, inventory management, and basic financial reporting.

Must meet legal age requirements and pass any required background checks.

What We Offer:

Health benefits plan.

Competitive salary based on experience.

Employee discounts on ******** products and accessories.

Opportunities for professional development and career growth.

A collaborative, supportive team environment with a focus on education and customer care.

How to Apply

Please submit your resume and a brief cover letter explaining why you’re the ideal candidate for City by the Park.

We’re looking for someone who will not only run the store but also lead our team with knowledge, enthusiasm, and integrity. If you’re ready to help shape the future of ******** retail in our community, we’d love to hear from you.

Job Types: Full-time, Permanent

Pay: $49,920.00-$50,000.00 per year

Additional pay:

Tips
Benefits:

Casual dress
Dental care
Extended health care
Store discount
Schedule:

Day shift
Evening shift
Morning shift
Night shift
Overtime
Education:

Secondary School (preferred)
Experience:

Microsoft Office: 1 year (preferred)
Retail management: 2 years (preferred)
Licence/Certification:

SIR certification (preferred)
Work Location: In person

Application deadline: 2025-07-13