Support Administrator

Want to be a part of our team?

Provides administrative and clerical support to relieve department managers or staff of administrative details.

May coordinate messages, appointments, information to callers, file maintenance, department office supplies and mail.

Researches, compiles, and proofs word processing assignments.

Operates automated office equipment.

May be assigned to various functional areas of the company.

Working at NTT

Support Administrators take their instructions from one or more senior managers in a functional team, operating in a low complexity environment. They may require a certain level of specialization relevant to the team which they support, for example, legal or risk.

The primary responsibility of the position is to provide general administrative and secretarial support to one or more senior managers in a functional team in support of specific projects and/or coordination and implementation of office procedures.

Key Roles and Responsibilities:
• Provide a complete secretarial and administrative support function with limited or no guidance.
• Manage and coordinate electronic diary and schedule commitments to ensure maximization of the manager’s time efficiency, including the management of travel itineraries for domestic and international travel.
• Record, produce and distribute minutes of management meetings and follow up on outstanding items.
• Prepare meeting agendas, arrange meeting logistics and facilities as required.
• Draft letters and correspondence and prepare reports and statistical information ensuring distribution to the relevant internal stakeholders.
• Manage hard copy and electronic files and records and maintain an adequate filing system.
• Maintain the flow of information to internal and external stakeholders
• Maintain office supply inventory and other additional supplies as needed.
• Prepare, complete and distribute the relevant management reports.
• Prepare and create presentations, spreadsheets and databases as required.
• Process incoming and outgoing mail and facsimile, by sorting and distributing to the relevant individuals.
• Answer and screen telephone calls and respond to and resolve any queries or escalate complex queries to the relevant individual.

Knowledge, Skills, and Attributes:
• Good verbal and written communication skills
• Good interpersonal skills
• Able to cope well under pressure and well organized individuals
• Demonstrate a positive attitude
• Good attention to detail
• Display a level of integrity

Academic Qualifications and Certifications:
• High School Certification

Required Experience:
• Entry-level working experience
• Demonstrable working experience in a related environment

What will make you a good fit for the role