Support Executive|Support Admin | Intern

This is a remote position.

Are you looking for an Internship Opportunity, Apply for the Abhyaz Internships....

MTC is looking for the Support Executive Interns who want to gain industry experience in supporting the overall processes and tasks in various company aspects. If you are ready to start your Professional career and get real-time experience, then you are at the right place. As a Support Executive Intern, your roles and responsibilities will be as follows:

Core Functional Responsibilities

Answering inquiries

Supporting customers through the email ticketing system and phone calls in a timely manner.

Provide detailed information to customers.

Following up with customers for any further information.

Taking feedback from customers.

Negotiating acceptable terms for both the company and the customer.

Identifying Patterns- where problems reoccur and in what area needs improvement, address them with the team.

Exhibiting patience in order to appease the most difficult clients.

Solving problems creatively when easy solutions are not available.

General Responsibilities

Understand the products and services provided by the company.

Providing new talents with training sessions for enhancing their skills.

Maintaining a healthy relationship with clients.

Adhering to company policies, rules and regulations.

About Abhyaz Internships:

Abhyaz Internships are a 4-8 weeks remote opportunity designed to develop your professional acumen while you work on critical real time projects. You are expected to spend 10 to 15 hrs a week. Our team of mentors and industry professionals guide you through every step of the project for you to gain valuable hands on exposure. We publish your work results in your online portfolio, allowing you to strengthen your professional resume and social media profiles, while showcasing your work to best position your talents for future opportunities.The outcomes will be byte-sized projects that will have to be delivered every week. Your outcomes will be reviewed and grade by peers and your supervisors. Interns who excel in their project maybe offered a full-time job with the company.

Hiring Process:

Steps

Process

Timeline

Step 1

Job Postings on our Career page

Tuesday

Step 2

Call for Registration and Enrollment

Wednesday

Step 3

Initiating Portfolio Submissions

Thursday

Step 4

Evaluation Process ends on Abhyaz platform

Friday

Step 5

Interview & Job offer

Friday

Step 6

Onboard – Accept our Job Offer and onboard

Monday
• Please note: candidates are requested to fill out all the fields in the application form and not to use the easy apply option!

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Benefits

Certificate on successful completion of internship.

Paid stipend for outcomes

Learn how to solve problems effectively and new technologies.

Master in different communication mediums