Support Officer - SSSP

Join our team: Multiple Support Officer Opportunities (Clerk Grade 1/2)

We are excited to announce openings for multiple support officer roles in the Student Support and Specialist Programs (SSSP) directorate in our Teaching, Learning & Student Wellbeing division.
Location: Specific locations listed in ‘About the Role’. Flexible working arrangements available
Salary: Clerk Grade 1/2 with base salary ranging from $73,522 to $7+,+31 per annum, plus employer’s contribution to superannuation and annual leave loading
Ongoing and temporary full-time and part-time opportunities. Possibility for conversion to ongoing for temporary roles.

About the NSW Department of Education
At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

We ensure young children get the best start in life by supporting and regulating the early childhood education and care sector. We unlock excellence and unleash the potential of two-thirds of school children in NSW. We’re proudly public and the largest education system in Australia. We nurture opportunities for every learner to develop the skills needed for their chosen career path, helping shape the industries of tomorrow.

We respect and value Aboriginal and Torres Strait Islander peoples as First Peoples of Australia.

About the Student Support and Specialist Programs Directorate
The Student Support and Specialist Programs directorate is responsible for the development, delivery and evaluation of state-wide services and specialist programs to support student engagement and opportunities including Arts, Sport, Community Languages and International programs.
The Child Wellbeing and Mental Health Services team focuses on the delivery of student support services including support for students in the areas of mental health, wellbeing and complex needs.

The Assisted School Travel Program provides transportation services for students with additional needs from home to school and back to ensure all students are able to access education in NSW public schools.

Student opportunities across all areas are enhanced through partnerships with industry specialists and stakeholders.

About the roles
We are seeking to fill the following Clerk Grade 1/2 opportunities in the Arts, Sport and Initiatives and Child Wellbeing and Mental Health Services units in the Student Support and Programs directorate in the Teaching, Learning and Student Wellbeing (TLSW) division:

Administrative Support Officer – Full time Ongoing Opportunity – Located at Parramatta NSW
Support the delivery of vital student support in child protection and mental health services. You’ll provide high-quality clerical and customer service support across a responsive, fast-paced team environment focused on student wellbeing.

Music Projects Assistant – Full time Temporary Opportunity – Located at Lewisham NSW
Join a creative and collaborative team delivering music performances and workshops across NSW. You’ll support the coordination of events, manage copyright processes, and provide onsite support during concerts, often outside of standard business hours.
Music Support Officer – Full time Ongoing Opportunity – Located at Lewisham NSW
Help bring combined schools music projects to life. You’ll provide essential clerical and event support, liaise with schools and suppliers, maintain school and student participation records, and assist during rehearsals and events often outside of standard business hours.
Visual Arts Support Assistant – 0.8FTE Part Time Temporary Opportunity – Located at Lewisham NSW
Support the delivery of state-wide visual arts programs including Operation Art and ARTEXPRESS. You’ll assist with the preparation, logistics, and exhibition of student artwork, while providing administrative and technical support. A current driver’s licence and willingness to travel are essential.

For further information please click on the role title below to view the role descriptions.
Administrative Support Officer
Music Project Assistant
Music Support Officer
Visual Arts Support Assistant – 0.8FTE

About you
What we’re looking for:
Strong organisational and time management skills
High attention to detail and accuracy
Excellent communication and customer service abilities
Confidence using administrative systems and Microsoft Office Suite
A valid Working with Children Check (WWCC) for paid employment (or willing to acquire one)
Demonstrated understanding of and commitment to the value of public education
Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Why Join Us?
You will be considered for upcoming ongoing and/or temporary opportunities as they arise over the next 18 months. You will:
Collaborate with talented professionals across Australia’s largest education system
Enjoy a 35 hour working week
Enjoy flexible working arrangements
Have access to flex leave entitlements, generous holidays and leave conditions
Receive a competitive salary, salary sacrificing, employer’s contribution to superannuation and annual leave loading
Access to Fitness Passport
Opportunities for advancement and mobility across the Department to support your career growth.

How to apply
Please submit your application by clicking ‘Apply Online’ and attaching a resume (maximum 5 pages) & cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities for the role.

Please refer to the Applicant’s Guide to Applying to assist you with your application.

Applications close: Thursday 1+ June 2025 at 11:5+pm

For role enquiries, please contact Jean McLean via email on jean.mclean@det.nsw.edu.au

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (youbelong@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.