System Support Technician
- Category: Mechanic Jobs
- Location: Mumbai, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 21K to 32K
- Published on: 2025/09/30
Job Description
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L1 Support engineers play a critical role in ensuring the smooth operation of our banking applications. They are responsible for identifying and resolving minor system and application issues, as well as monitoring scheduled jobs and workflows.
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Responsibilities:
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• Troubleshoot and resolve minor system and application issues">
• Monitor and analyze logs to identify potential issues">
• Escalate complex issues to higher-level support teams">
• Provide excellent customer service to end-users">
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Requirements:
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To be successful in this role, you will need strong problem-solving and communication skills, as well as experience with IT ticketing systems and banking workflows. Familiarity with system monitoring tools and ability to work independently are also essential.
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Benefits
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This role offers a competitive salary and benefits package, as well as opportunities for career growth and development. Our team is passionate about delivering exceptional service and supporting our customers in achieving their goals.
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