Tableau Server Administrator

ableau Server Administrator
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This role is responsible for managing and maintaining Tableau Server in a high availability scenario on Azure.
• Identify and document common recovery procedures for service-impacting incidents
• Establish and follow a rhythm of business (ROB) to ensure all break/fix issues are resolved promptly or escalated to the appropriate group
• Develop, communicate, and drive service improvement plans to maintain an environment of continuous improvement with a focus on rapid growth, world-class quality, and cost-efficacy
• Drive operational aspects of incident management, ensuring SLAs for time, quality, and customer satisfaction are met for our global infrastructure
• Manage customer interaction with utmost professionalism, courtesy, and responsiveness
• Be responsible for monitoring, data collection, and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives, and platform automation

This role requires strong technical skills in Tableau Server administration, Azure, and scripting. Experience with enabling SSO/MFA/OKTA/LDAP/Azure AD integration is also required.

Key Responsibilities:
• Perform installation, migration, and upgrade of Tableau servers under high availability scenario on Azure
• Identify and document common recovery procedures for service-impacting incidents
• Establish and follow a rhythm of business (ROB) to ensure all break/fix issues are resolved promptly or escalated to the appropriate group
• Develop, communicate, and drive service improvement plans to maintain an environment of continuous improvement with a focus on rapid growth, world-class quality, and cost-efficacy

Requirements:
• 3+ years of experience in Tableau Platform Administration
• 1+ years of experience in setting up, solutioning, configuring, provisioning, and administering Tableau in an Azure environment
• Experience with design & testing
• Proficiency in Tableau administration tools: Tabcmd, TSM, and Tableau REST API
• Advanced knowledge of Tableau server platform and server-side functionalities and troubleshooting
• Hands-on experience with scripting (PowerShell, Python, or Azure CLI)

Bonus Skills:
• Good knowledge and understanding of REST microservices, AKS, Databricks, and other data services