Tax Technician (Permanent Intermittent)

Job Description And Duties

Are you looking for challenging and meaningful work in a fast paced environment? Do you like to travel? This position requires a candidate that possesses strong organizational and writing skills, who is open to learning new processes, and wants to work with tax professionals. If this interests you, the Franchise Tax Board, California Tax Educational Council, needs you!

This position is responsible for the day to day operations for Franchise Tax Board (FTB) to provide enforcement support for the California Tax Education Council (CTEC). With a high degree of professionalism, the successful candidate will administer the education and enforcement activities related to the provisions of the California Business and Professions Code

22250-2225+ (The Tax Preparer Act). The position requires the candidate to interface regularly with tax professionals and members of CTEC either in person or by phone or email. This individual will independently maintain and enhance cooperation and communication with CTEC, working together to ensure tax preparer compliance with CTEC. The Tax Technician will work on a variety of internal and external resources to identify unregistered tax preparers, educate on tax preparer requirements, and provide necessary follow up actions. As needed, the Tax Technician will assist with the MyFTB tax professional verification process, verifying tax professionals, their credentials and relationships created with their online account. Some in-state travel is required.

Appointment may become full-time.

Additional positions may become available (RPA 2425-01+6+).

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You will find additional information about the job in the Duty Statement .

Position Details

Job Code #:

JC-4716++

Position #(s):

564-86+-7505-XXX

Working Title:

Tax Technician (Permanent Intermittent)

Classification:

TAX TECHNICIAN, FRANCHISE TAX BOARD

$3,454.00 - $4,327.00 A

$3,+00.00 - $4,885.00 B

# of Positions:

Multiple

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent Intermittent - 1500 Hours

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements”.

Knowledge of Personal Income Tax (PIT) laws, policies, and procedures
Knowledge of Franchise Tax Board (FTB) systems and applications such as: Integrated Non filer Compliance (INC), Taxpayer Information (TI), Taxpayer Folder (TPF), Case Management (CM), Accounts Receivable Collection System (ARCS), Lexis-Nexis, Department of Motor Vehicles (DMV), and other systems
Proficient in Microsoft Office (Outlook, Word, and Excel, pivot tables)
Experience working in a contact center or business area with an Automatic Call Distribution (ACD) line
Strong organizational, time management, flexible, decision-making and research skills
Strong interpersonal skills, with the ability to work well with others and obtain their cooperation
Strong analytical skills, including the ability to analyze information and draw sound, well documented conclusions
Ability to present ideas and information effective