Team Lead| BPO Domain
- Category: BPO Jobs
- Location: Hyderabad, Telangana
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 22K to 32K
- Published on: 2025/09/21
Job description
Roles and Responsibilities
Manage a team of 15-20 members
Handle AHT, Shrinkage, and Attrition.
Report to Manager Operations.
To handle call flow.
To handle escalation calls.
Desired Candidate Profile
The candidate must be a graduate with 6 months to 1 year of experience in any sales process.
Previous BPO voice experience is a must (preferably from the BFSI domain)
Minimum 6 months of experience as Team Leader in a contact center/Call Centre/BPO Voice Process.
Perks and Benefits
3lakhs to 4.3 lakhs.
Email CV to lavanya.ramanjaneyulu@3i-infotechbpo.com( with Team Leader in the subject and explanation in the cover letter.)
Message on WhatsApp : 8688611858
Related jobs
-
Hiring For International BPO Voice process
Hiring for International voice process in Hyderabad Location. JOB PROFILE Interacting with International customers through voice process Responding to customer calls and providing support and assistance
-
HIRING FOR GOOGLE INTERNATIONAL VOICE PROCESS
Greetings from Voice Bay solutions Dear Candidate, We are conduction a Mega Drive on Wednesday (27-04-2024) for Google Process Work location: Client. Required Skills: Excellent Communication Skills Shift timings: Rotational Shifts Week off: Rotationa...
-
Process Trainer| BPO Domain
ole & responsibilities JD for Trainer • Good Communication skills and fluency in English • Minimum 2 year experience as a Product/Process Trainer • Aware of Training method, should have hands-on content creation in the past(PPT/PDF based, etc.) •...