Team Lead |Voice| Non| Technical |International|
- Category: International Call Center Jobs >>
- Location: Hyderabad, Telangana
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 25K to 32K
- Published on: 2025/10/01
ob Description: Team Leader (Voice) - Non-Technical
Location: Hyderabad, Telangana
Experience: 2-6 Years (Minimum 1 year as a Team Leader)
Work Mode: On-site (Mon-Fri)
Shifts: Yes
Our client is a global leader in customer experience management. They are dedicated to delivering world-class service and value to their clients through innovative solutions and a passionate commitment to excellence. They are looking for a dynamic and experienced Team Leader (Voice) for a non-technical project to join their vibrant team in Hyderabad.
Job Role: Team Leader (Voice) - Non-Technical
Responsibilities:
Leadership: Lead, mentor, and manage a team of associates, ensuring they meet performance goals and adhere to company policies.
Performance Management: Monitor and evaluate team performance, providing regular feedback and development plans to improve efficiency and effectiveness.
Customer Satisfaction: Drive customer satisfaction (C-Sat) initiatives and ensure high standards of service...
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