Team Leader

Full job description
APS 5 - $81,6+0 - $8+,615 per annum plus superannuation
Plant and Live Animal Exports, Animal Welfare and Regulation Division
Melbourne-VIC, Perth-WA, Sydney-NSW
Lead a team who assess and issue export certifications, ensuring compliance with the Export Control Act 2020 for a variety of food and plant commodities.
Work collaboratively within a nationally dispersed team, developing and maintaining effective working relationships.
Exhibit strong attention to detail, sound decision making, adaptability to shifting priorities, proficiency in IT, including export-specific systems.

Who we are
The Plant and Live Animal Exports, Animal Welfare and Regulation Division supports Australian agriculture industries and the government through development of animal welfare policy for export and domestic issues; management of policy, operations and certification for the export of live animals, animal reproductive material, plants, and plant products; management of the government priority to phase out live sheep exports; and we foster regulatory stewardship across export related functions.

The Plant Export Operations Branch (PEOB) facilitates trade and market access through the development of technical operational phytosanitary export inspection and certification policies. The branch does this by developing and implementing policies and guidance materials that ensure Australian horticulture, grain and other plant-based exports meet Australia's export legislation, international obligations and importing country conditions. The branch has a key role in advancing Australia's market access priorities by actively engaging in overseas market access negotiations. The branch works with all participants in the export pathway to continuously improve the export framework and ensure expert advice and support is available to the horticulture and grain export industries. In addition, the branch administers the development and training of authorised officers to conduct inspections.

Assessment Services Exports manages the assessment and issuance of export permits and associated certification under the Export Control Act 2020 for a range of Food and Plant related commodities. Assessment Services Exports staff are office based and have daily interactions with external clients such as brokers, agents or exporters either in person, by telephone and/or online. Assessment Services Exports staff utilise a number of departmental systems and databases in order to carry out their duties.

The Job
The role of the Team Leader is to be an active and accountable member of the ASE leadership team to ensure the group is contributing to broader departmental goals. Across ASE there are a range of Team Leader functions including operations, training, verification, resource allocation and business improvement. Responsibilities of the role include, but are not limited to:
Providing leadership to the Assessment Services Exports Team which is a nationally dispersed team.
Lead and manage the performance of an operational assessment team towards achievement of goals.
Make decisions relating to the issuing of certification consistent with the relevant legislation.
Resolve complex operational and technical issues including referring matters to the Manager and national programs where required.
Support staff to achieve their goals including guiding and managing the performance of individual within the team.
Liaising and effectively communicating with other departmental programs, agencies, and clients.
Ensuring appropriate workforce planning strategies are in place to maintain continuity of service delivery.
Contributing to the development and implementation of export related strategies and policies.
Participate in operational reviews and projects designed to improve corporate governance and the operational integrity of export programs.
Lead and/or implementing business improvement, innovation and reform initiatives and activities.

What we are looking for
Knowledge and experience
A demonstrated understanding of the Export Control Act 2020 and other relevant legislation and policy frameworks (or the ability to quickly obtain this knowledge).
Experience managing a team in a service delivery and regulatory environment.
Knowledge of the export system (or the ability to quickly obtain this knowledge).
Experience in managing a diverse team (including geographically dispersed teams), inspiring a sense of purpose in the team and managing performance.

Skills and capabilities
Lead a diverse team of employees, inspire a sense of purpose and manage performance.
Understand and interpret relevant legislative, policy and procedural frameworks and ensure that team members are aware of and operate within these frameworks.
Be flexible in managing competing priorities and timeframes.
Take initiative and exercise sound judgement and expertise to provide advice and recommendations on complex operational issues.
Build a strong rapport with a range of stakeholders and be able to develop and manage networks, including negotiating positive outcomes.
Manage change in a positive way and determine innovative solutions to new and emerging problems.
Display high ethical and professional standards and practices in all aspects of work and act impartially and manage diversity.