Team Member
- Category: Bank Jobs
- Location: Mumbai, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 24K to 29K
- Published on: 2025/09/20
Job Description:
CTS is a backend claims process which deals with rejected transactions of VISA & Master card. Transaction status and outstanding GLs are identified by the associate and disputes will be processed accordingly.
1. Knowledge of debit and credit card operations
2. Active involvement as a team member
3. Strong communication and interpersonal skills
4. Quick learning capabilities
5. Assertive with ability to meet business demands and deadlines
6. Detail oriented, ability to multitask
1. Respond to customer requests in a timely manner by processing claims.
2. Investigating and determine the best course of action for the claim.
3. Should have basic understanding of the internal policies, procedures, Visa and Master Card guide lines.
4. Ability to follow logical, analytical approach to researching and problem solving.
Job Band:
H8
Shift:
Hours Per Week:
45
Weekly Schedule:
Referral Bonus Amount:
0
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