Technical Analyst

Technical Analyst - Problem Solver, SQL Expert | Wymondham/Hybrid

Are you passionate about solving technical puzzles and digging deep into complex databases? If so, this could be the perfect role for you! We’re looking for an experienced Technical Analyst to join the team and take on a mix of troubleshooting, SQL development, helpdesk support, and customer interaction.

In this role, you’ll be at the heart of technical problem-solving—debugging SQL code, investigating system issues, reviewing legacy code, and working across teams to identify and implement effective solutions. You’ll also play a key role in ensuring project quality and providing valuable training and support to both customers and colleagues.

What You’ll Be Doing
• Diagnosing and resolving technical issues, ensuring systems run smoothly.
• Writing, debugging, and optimising SQL queries and stored procedures.
• Working closely with developers, project managers, and customers to understand requirements and implement solutions.
• Supporting the helpdesk by addressing technical queries and resolving incidents efficiently.
• Reviewing and stepping through development code to pinpoint and fix issues.
• Contributing to project delivery, ensuring deadlines are met and updates are communicated.

Candidate Requirements
• SQL expertise – writing, debugging, and optimizing queries (Microsoft SQL Server).
• Experience with Microsoft web technologies, Git & Azure DevOps, and PowerShell scripting.
• 3–4 years in technical support with a Computer Science degree (or related).
• Familiarity with ITSM tools (e.g., Zendesk, Teamwork).
• Bonus: Knowledge of C#, .NET, JavaScript, TypeScript, Angular, and Azure SQL Database.

Salary and Benefits
• Competitive starting salary
• Wymondham office with flexible working (1 day a week in the office)
• 25 days holiday + Bank Holidays
• Personal development, learning, and career progression opportunities
• Annual salary review