Technical Content Writer

We are seeking a highly motivated and detail-oriented Technical Content Writer to join our dynamic team at Brandintelle.
Responsibilities:
API Documentation:
• Create and maintain comprehensive documentation for our RESTful APIs, including endpoints, request/response parameters, authentication methods, error codes, and code examples in various programming languages.
Database Documentation:
• Develop and maintain clear and accurate database diagrams (ERDs), schema definitions, and descriptions of tables, columns, relationships, and data types.
Product Feature Documentation:
• Document new and existing product features, functionalities, and workflows for both internal teams (e.g., Sales, Support, Engineering) and external users. This includes user guides, tutorials, FAQs, and release notes.
Internal Documentation:
• Create and maintain internal technical documentation such as design specifications, architecture diagrams, and troubleshooting guides.
Content Planning and Strategy:
• Collaborate with product and engineering teams to understand upcoming features and plan documentation deliverables accordingly.
Information Gathering:
• Proactively gather information from subject matter experts (engineers, product managers) through interviews, meetings, and by reviewing technical specifications and code.
Writing and Editing:
• Write clear, concise, and technically accurate documentation, ensuring consistency in style, terminology, and formatting. Edit and proofread content for grammar, spelling, and clarity.
Documentation Tools and Platforms:
• Utilize and maintain our documentation tools and platforms (e.g., Confluence, Markdown, Swagger/OpenAPI, documentation generators) to create and publish content.
Content Maintenance:
• Regularly review and update existing documentation to reflect product changes, bug fixes, and user feedback.
Collaboration and Communication:
• Effectively communicate with cross-functional teams to ensure documentation aligns with product development and user needs.
Understanding of User Needs:
• Develop an understanding of the target audience and tailor documentation to their specific needs and technical expertise.
Adherence to Standards:
• Follow established documentation standards, guidelines, and best practices.